New Client Best Practices

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Old 03-13-2009
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Default Re: What questions do you ask new clients during your consultation, and what are their questions?
I think this gets easier the more you do it too... I've talked to so many now that it's more of a conversation and less of a list of questions. Usually when I hear what they do, I can take it from there and find out more about them. Just relax and you'll do great!
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Old 04-19-2009
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Innovative Office Support Innovative Office Support is offline
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Default Re: What questions do you ask new clients during your consultation, and what are their questions?
Great list of questions ... one thing you want to keep in mind - it is a consult (and usually a free consult) - and the first one you're so eager because you want to make them a client (at least I was) - remember - its a consult don't try to problem solve on that one call... let them become your client and then do the work lol.
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Old 07-10-2009
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Default Re: What questions do you ask new clients during your consultation, and what are their questions?
Great point. Its probably easy to get caught up in the conversation and trying to win them over that you would problem solve tooo much on the first call....


Originally Posted by Innovative Office Support View Post
Great list of questions ... one thing you want to keep in mind - it is a consult (and usually a free consult) - and the first one you're so eager because you want to make them a client (at least I was) - remember - its a consult don't try to problem solve on that one call... let them become your client and then do the work lol.
Pamela
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Old 05-27-2009
ChitownJenny ChitownJenny is offline
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Default Re: What questions do you ask new clients during your consultation, and what are their questions?
GREAT list of q's and starter points, I may print it out, too! Thanks for posting!
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Old 06-22-2009
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Default Re: What questions do you ask new clients during your consultation, and what are their questions?
I have two clients who were my employers in the past and didn't really have to ask much, since I knew the work that had to be done. Now, with these postings, I know what I need to ask in the future.

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Old 06-23-2009
PamIvey PamIvey is offline
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Default Re: What questions do you ask new clients during your consultation, and what are their questions?
Great responses here!

I also ask them what there top three goals are and if they've been working on anything to move toward them. It really helps me to determine what types of services they need, and suggest others that may be helpful.

Once they become a client, we review these goals on a regular basis and as we check them off, we go through the process again. It always keeps us busy!

Cheers,
Pam
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Old 08-07-2009
VirtuallyEverythingVA VirtuallyEverythingVA is offline
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Default Re: What questions do you ask new clients during your consultation, and what are their questions?
Christina, I love your list of checking out the client, so you will know beforehand what may fit their needs.
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Old 08-13-2009
RuthDFW RuthDFW is offline
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Default Re: What questions do you ask new clients during your consultation, and what are their questions?
great thread with very plenty info that gives you food for thought
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Old 11-20-2009
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Seaboard Consulting Seaboard Consulting is offline
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Default Re: What questions do you ask new clients during your consultation, and what are their questions?
Thank you for the info, I am going to type up a PC questionnaire.
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Old 12-02-2009
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mrsgofficetogo mrsgofficetogo is offline
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Smile Re: What questions do you ask new clients during your consultation, and what are their questions?
Christina,

Thank you for your details. This is very helpful and knowledgeable for me.
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