New Client Best Practices Discuss how to help new clients get the most out of working with a Virtual Assistant. Evangelization, welcome packets and more.
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Old 04-17-2010
ABBusinessSolutions ABBusinessSolutions is offline
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Default Re: Prospective clients requesting price list
Right now I just have the hourly rate sheet and then I have a comparison chart against a "traditional employee". I haven't decided if it is something that I want to give out or not. I have actually just encountered this with my first client too. They didn't want to pay the price I was charging. I guess, I wasn't ready enough to explain, and finally ended up reducing my price for them. (It was the company that I have been working for for the past year and they signed over as my client rather than my employer) In any case, I guess make sure whatever you charge you have the perfect marketing plan and answers to go with it in case the "potential new client" doesn't agree with your price. I now know what I need to work on.
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Old 04-17-2010
bucktuskl bucktuskl is offline
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Default Re: Prospective clients requesting price list
Can anyone give me an idea of what they charge per hour?
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Old 04-19-2010
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yoursvirtually yoursvirtually is offline
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Default Re: Prospective clients requesting price list
I let the client know that the prices vary based on the needs of each client. That has worked well in most cases.
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Old 04-22-2010
firingarrows firingarrows is offline
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Default Re: Prospective clients requesting price list
Hi ... I generally request the client to quote ... But I do have a cut off on the minimum rate I accept ... Hope it helps.

Best Regards
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Old 04-22-2010
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Wordpro Wizard Wordpro Wizard is offline
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Default Re: Prospective clients requesting price list
Firing Arrows, having a prospective client name his price I suspect is asking for disaster. You are what you are, you provide top quality service, your rate is what it is, take it or leave it. A massage here is $50+ per half hour ... $100+ per hour. You want a massage you pay, or go soak in the bathtub and put up with your aches and pains.

You need a plumber? He charges $60 before he even sets foot inside your house. Need a lawyer? hundreds of dollars per hour, take it or leave it. With professional people there is no negotiation as to price. I think negotiating and/or reducing price labels a professional as either desperate for work and/or incompetent. I have a contractor doing renos on my house. His hourly rate is an affordable $X per hour plus materials. It is what it is and he is a total gem.

Bottom line, clients get what they pay for. I would only reduce my rate if it was a new area that was to be a learning experience for me and I would advise the client accordingly.

It may take longer to develop a good client base, but be choosy about the clients you take on.

Just my humble two pennyworth.

Lynne
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Old 04-23-2010
LegalGal LegalGal is offline
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Default Re: Prospective clients requesting price list
Originally Posted by RhondaHolscher View Post
Great question and great answers! I posted service cost on my website, but they still need a little more revising.

I love your website, its so informative.
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Old 04-23-2010
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j vansickle va j vansickle va is offline
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Default Re: Prospective clients requesting price list
I personally am a stickler for having prices posted on websites. I feel that if a company doesn't post their prices that they are being sneaky and I always leave that website and find one who does post their prices. So I therefore, post my prices on my website. I offer different services and each service has it's pricing system. My prices won't change regardless of whether they see it upfront or not. I also post a link to a Guide to the VA Industry that goes over how pricing works.

The clients that I'm currently working with, and my prospects that I'm in the bidding and closing phases have not had any issues with my pricing structure. And those are the clients I want to work with. The ones who understand my value.

Just my thoughts.

Have a great weekend!
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