Multi-Virtual Assistant Businesses

Discussion and information on running a successful multi-virtual assistant business.

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Old 07-21-2010
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Default Typical Referral Fee
Hello Fellow VAs,

Does anyone have an idea on what a typical referral fee would be if another VA refers a client to you?

Thanks.

Ivette
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Old 07-21-2010
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Default Re: Typical Referral Fee
Hello Ivette,

When I refer a client to a VA, I don't charge a referral fee. My feeling is that I'm doing someone a favor and working toward building a network of VAs I can rely upon. In turn, other VAs will refer me and think of me when the time comes to do so.

But that is just the way I handle this transaction.

If you find you are acting as a referral service then perhaps a referral fee might be something to consider.

You might consider a flat fee.

We don't typically discuss fees on this forum so I don't have a solid answer for you.

Janine
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Old 07-21-2010
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Default Re: Typical Referral Fee
I am the same as Janine. I refer out clients to other VA's that I know can better suit them. In turn, i have gotten referrals from others too.

If you do sign the client, a nice thank you gift would be welcome but that is your own choice.
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Old 07-21-2010
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Default Re: Typical Referral Fee
I agree that a nice gift is in order. I never even heard of a referral fee. I believe in the "you scratch my back and I'll scratch yours" way of doing things.
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Old 07-21-2010
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Default Re: Typical Referral Fee
Same here - I've referred out dozens of prospects to other VAs and never really expect a referral fee. Some have referral programs where they give a percentage, say 10 to 20% for the first month or two, which is nice. Giving referrals goes a LONG way in my book and I think others feel the same so I just forward the email with a nice recommendation.
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Old 08-04-2010
msbeauvais msbeauvais is offline
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Default Re: Typical Referral Fee
I am in agreement with the gift. I have found that the more I network and connect with other VA's, not only I am learning great things and getting support; but referrals come with trusted relationships. There is certainly enough business to go around, and I am of the mindset that "what goes around, comes around."

Dawn
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Old 09-11-2010
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Default Re: Typical Referral Fee
I have never dealt with any referrals lately. I will let you know what I come up with when I run into this situation.
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Old 06-06-2011
USA Virtual Assistants USA Virtual Assistants is offline
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Default Re: Typical Referral Fee
Hello there,

Over the years, I have come to notice that many businesses don't do referral fees. Most do the "you scratch my back, I'll scratch yours". This can be great if both sides return the favor, but a lot don't. I run a multi-va firm, and try to make it a point to do a 10% referral fee on the first couple invoices...and for those who won't accept, I at least send a handwritten thank you card just to let them know they are appreciated.
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Old 06-06-2011
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Default Re: Typical Referral Fee
I like the idea of the hand-written note to show appreciation even for those who prefer not to go the referral route.
Wendy
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Old 06-07-2011
alter3go108 alter3go108 is offline
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Smile Re: Typical Referral Fee
I totally agree to all opinions stated, its what I call symbiotic relationship. However, it our company we do offer referral incentive as our way of saying "thank you"...

Normally, for every client who successfully "avail" of our package ( services) we give an incentive of $100/client and as long as this client continues to use/avail our package we give a monthly "thank you incentive" amounting to $50/client...it might a be a small token but its our way of saying we appreciate the effort.
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