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7 Tips to Help You Build Your VA Biz

Posted 3 Weeks Ago at 09:54 PM by rcleland  
I started my VA business after losing my job and recalling a discussion on the radio about people whose job it was to call and wake other people up in the morning, or book their doctors appointments for them. I honestly thought it was a bit odd and couldn't believe people actually paid for these services. All of their work was done remotely and they called themselves virtual assistants.

I’ve done a fair amount of research and been working as a VA, successfully I might add, since 2009.
Here are some tips I've picked up along the way:

- Determine in what capacity you want to work. If you are great at transcription, offer transcription services, if you have a background in travel, maybe specialize in making travel arrangements for people. Having a background to support your service is the key to getting the job and being confident you can complete it 110%.
- Determine a niche. Doing this will help you in your marketing efforts and you will be able to focus on whom target your services to. You often don’t want to turn down work, but if you decide who your ideal client would be, you can work towards getting them.
- Decide how much you want to work. If you only want to work part time, that is great, but will this get you the income you desire? Once you figure our your hours and your must have salary, you will be able to adjust your pricing accordingly.
- You don’t need to register your business right away. In Canada you must register and start collecting and remitting GST/HST once you hit $30,000 in sales.
- Join a VA association and be active within it. This is a great way to network with other VAs, learn about potential jobs and ask questions. Memberships are often fairly low cost and you can use the membership as a business deduction!
- Don’t price yourself too low just to get business. Your time is valuable and it's often hard to increase your prices (with existing clients). Search around for others offering the same services you are and see how you compare. You may be surprised at the rates being charged.
- Update your LinkedIn profile. People will Google you and your LinkedIn profile will come up; make sure it looks professional and is up-to-date.

For me, I know I made the right decision. I love helping my clients succeed in their business and knowing that I contributed to that success.

What are some tips you've picked up along the way?
Total Comments 4

Comments

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RhondaHolscher's Avatar
Those are great tips! You already mentioned confidence briefly, but I'm going to mention it again.

Confidence is super important. If you don't have confidence a good mentor or coach can help you gain the confidence you need also working as a sub is a great way to build upon your skills and confidence level before you tackle other clients. Often times you can pair working as a sub for your mentor or coach into some sort of beneficial arrangement.

Customer service is always key in any business. Really great customer service will take you a long way, but without confidence to help you know when you are providing great customer service or being a door mat is definitely needed.
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Posted 2 Weeks Ago at 05:35 PM by RhondaHolscher RhondaHolscher is offline
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rcleland's Avatar
Thanks Rhonda for adding those two. Completely agree about offering quality customer service. You never know who your client knows.
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Posted 2 Weeks Ago at 03:14 PM by rcleland rcleland is offline
Old
Excellent tips - thank you for sharing! I agree that customer service will take you far and little confidence goes a long way when building a business.
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Posted 1 Week Ago at 03:50 PM by Jersey Jersey is offline
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These are great tips. I would add one more, find a mentor-someone you can call upon in times when you are in a slump or when you find yourself wondering why you chose to go into business for yourself or you are wondering if this is really for you.
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Posted 4 Days Ago at 02:15 PM by Patricia Bumpass Patricia Bumpass is offline
 

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