When I started my business sixteen years ago, my goal was to be a secretarial service, as it was called back then. I had no intention of offering transcription. But when I kept getting calls for that I decided I should listen to the need and switch gears. But instead of incorporating transcription into a group of administrative services, I eventually decided to offer just transcription.
What do you do? Do you offer transcription as a standalone service or one that is part of your larger group of services?