Re: How to start being a VA to a VA?
Hi everyone. This is a very interesting thread.
I am still in the planning stage with my practice and am currently in the VA Certificate program at Red Deer College. It is a fantastic program. From the classes, I have vision, mission and core values statements, a business plan and a marketing plan. Of course, I will probably tweak the plans before I actually open my practice next fall, but I have found this is a great starting point for the business part.
I would love to have a niche being a VA to VAs. I understand that the terms "VA to a VA" and "subcontracting" are taken to mean the same thing. It seems to be the attitude that makes the difference.
To me, being a "VA to a VA" would be like obtaining any other client - know your market, find potential clients, get the word out about what it is that I have to offer, contact potential clients, build relationships by providing valuable work product and great customer service and then you will get referrals. This is called "The VA Approach to Marketing." It is from "The Virtual Assistants Guide to Marketing 2nd Edition" by Michelle Jamison. Michelle is one of our instructors at Red Deer College and owner of the very successful multi-VA company MJVA. I have taken several classes from her and trust her. I also have read Ms Dosts' book and it is great! She has the right attitude.
To me, the attitudes to the process should be:
The "lead" VA should be looking at a "sub" VA like any other vendor. That VA has some work that needs to be completed and they want to hire someone to do it. Always be professional and don't take advantage. Be upfront with the "sub" - let them know if you need a project completed or if you need a VA to work with. Neither idea is wrong, but communicating it is important. The process of deciding if the VA-vendor can complete the work you need, if you are willing to pay their rate, if they will add value to your business and if they are a "fit" for you is still the same. Once those decisions are made, the "lead" hires a VA to complete that work, receive the invoice and then pay it. There needs to be contracts from both parties or negotiation until there is a meeting of the minds. Everyone needs to be in agreement before any work is contemplated.
The "sub" VA should be looking at the "lead" VA as any other client. We respond to inquiries and then decide if we can provide the necessary services to add value, if they will pay our rates and if the client is a "fit" for us. It is meant to be a relationship where both parties benefit. Having the attitude of subbing to learn from a more experienced VA kind of implies that you are looking for some free mentoring/coaching. That is wrong. Be professional, don't give away your services and don't be desperate. If the "sub" VA responds to inquiries with a "please, sir, may I have some more?" attitude, then they will be treated accordingly. Remember, we teach people how to treat us. If you need/want a mentor/coach, then hire one. If, as a business person, you decide that the "lead" VA is someone who you can provide services to and add value to their business, and you think they are a "fit" for you, then do your due diligence and have them sign your contract as any other client would have to do.
I think that if everyone went into the relationship with an attitude of businessperson to businessperson, then the lines wouldn't be so blurry.
This is just my humble opinion. Am I wrong??
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Sandra Milligen
The VA Success Coach
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