Leighanne,
Originally Posted by Admin Leighanne
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My issue is getting clients to pay their bill on time. I bill my clients once a month on the last day of the month with the bill due UPON RECEIPT
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1) Did you take a deposit from these clients? Make sure you have because if they don't pay you, then you are stuck without any revenue for work completed.
2) Do you have a payment policy in place? If so, send a general email explaining those policies and that you will begin implementing late payment fees and so on effective such and such date.
3) Explain that work will not continue unless payment is received per the contract terms which are payable upon receipt.
4) Ask the client if there is something you can do to help with making their billing easier for them? In other words, if you bill on the 30th for the next month, ask if billing them on the 25th of each month will mean payment will be received by the 30th.
If they are not paying you on time with the terms agreed upon it often means they feel that they can. Do they pay their light bill on time? What are the consequences for not paying the mortgage? Running a VA business is the same concept and it is important to educate clients that you deserve the same respect as the light company or the bank.
Nothing burns me up more than a late or a slow payer. I give 48 hours to pay although my terms are upon receipt. I give a little leeway but at 48 hours, work ceases.
Good luck!
Janine