Rates and Billing

Discuss setting rates and find billing resources and information.

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    #31 (permalink)  
Old 01-04-2012
Office Goddess Office Goddess is offline
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Default Re: Calculating your rate
Originally Posted by VAForYourBiz View Post
That calculation helped out greatly.

I did it and the rate looks fair until i realize if I did 3 clients a week at $40(just reference) an hour for 20 hrs between the 3, it would be like $800 for the week just for them. Then i started feeling guilty cause that's only one service.

Is that how it should be? Am still in the 'employee' state of mind? I just looks like a crazy amount just for couple hrs a week for 3 persons.
If you are providing good value service for the money and they are willing to pay it, it isn't unreasonable. Try looking at the going rate for your industry. You may be surprised! I found that virtual bookkeepers rates can range over a $30/hour DIFFERENCE depending on experience; and that's NOT starting at $0.
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    #32 (permalink)  
Old 01-04-2012
Office Goddess Office Goddess is offline
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Default Re: Calculating your rate
Originally Posted by VirtuallyThere View Post
Wow! Thank you for all the great info. I too am looking into my rate a little deeper. At the moment I charge a flat rate fee across the board. Is that pretty standard or is it recommended that the rate change based on the service? Does anyone have tiers set up when it comes to how much to charge?

Thanks!
I charge a different rate for bookkeeping and for office support services. Try looking at VA websites in your niche and see what they do...
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    #33 (permalink)  
Old 01-09-2012
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RobnT08 RobnT08 is offline
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Default Re: Calculating your rate
Those examples are definite eye openers. Makes me re-think a few things in my business too.

Thanks!
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    #34 (permalink)  
Old 01-24-2012
divasforhire divasforhire is offline
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Default Re: Calculating your rate
Blessings and Happy New You! I am just posting for the first time on the site and truly looking to see where do I begin.

I have started my VA business which will provide various services but I am in need of customers. How do I start getting the right customers that would pay the fee you spoke of in your demo?

Do you help mentor people? Or does anyone of the site help mentor people?

I am working hard this year to get things in order for my life. I have been taking a lot of times and years helping others and now it's time to help me. The past years been rough I had a sister in a coma in which I gave up my income to be by her side everyday for four months until she came out of the coma but in a different consciousness. A month after that she lost her first born, mother in law, brother in law, our aunt, and uncle.

So my goal is to work from home so that I can spent more time with my aging parents who are not that well. So financially if I can make what was in the demo plus would be great!

I really need someone who have the experience to guide me - where do you start after the site - etc? So many questions. Thanks for listening - Blessings
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    #35 (permalink)  
Old 01-25-2012
Office Goddess Office Goddess is offline
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Default Re: Calculating your rate
Originally Posted by divasforhire View Post
I have started my VA business which will provide various services but I am in need of customers. How do I start getting the right customers that would pay the fee you spoke of in your demo?

Do you help mentor people? Or does anyone of the site help mentor people?

I really need someone who have the experience to guide me - where do you start after the site - etc?

First off, these questions would best be asked in your intro posting (new members section).

Your first step should be setting up your business properly. Check out www.choosewhat.com for a comprehensive 'setting up your business' checklist. Then I recommend purchasing the 'become a va' book advertised here on VAF. It has tips on getting started, marketing, building your business, etc. Third - start searching the forum, notepad in hand, to answer as many questions as you can about the whole process.

Once you have done all of that, then you are ready for a mentor. A mentor is not supposed to help you get started, but rather to help you over the rough places once your infrastructure is in place. You should be able to find one here on VAF. But, quite frankly, if you have done all of your research here, you probably won't need one!
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    #36 (permalink)  
Old 02-05-2012
J Lynn Virtual Solutions J Lynn Virtual Solutions is offline
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Default Re: Calculating your rate
Thank you for this information! It was extremely helpful.
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    #37 (permalink)  
Old 02-09-2012
OffshoreVA OffshoreVA is offline
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Default Re: Calculating your rate
Lily,
Great work, really puts things in perspective. Your demonstration reflects you are indeed a very detailed oriented Accountant.

Cheers
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    #38 (permalink)  
Old 02-28-2012
nessa nessa is offline
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Default Re: Calculating your rate
Wow, soooo much goes into setting your rate. So many times people just put a rate that they's like to get paid per hour, not really putting into consideration the whole picture. This thread could really help alot of people.
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    #39 (permalink)  
Old 03-30-2012
Etc Assistant Etc Assistant is offline
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Default Re: Calculating your rate
Ran across this article and wanted to share..

How to Calculate and Negotiate Your Hourly and Project-Based Pricing


If you’re a consultant, freelancer or any business that charges by the hour, you are going to have to determine and continuously review your pricing structure. For example, do you charge by the hour? What’s a reasonable rate to ask? Are you better off charging clients on a project basis?

Here are some tips for calculating your hourly and project rates and how to negotiate pricing with your client.

1. Determining Your Worth

Deciding what to charge clients is a balancing act between market factors, business costs, and the value you bring to your clients. Before you quote any work, ask yourself these questions:

What is the market rate for work like yours in your industry and location?
How experienced are you? Not just in your line of work, but as a business owner? Being good at a skill is one thing, but being able to manage deadlines, meet expectations and above all, being dependable, are essential qualities for freelancers and consultants.
What rate are you willing to accept and will it cover your costs?

2. Calculating an Hourly Rate

If you’ve been a salaried employee all your life, making the switch to self-employment requires a change of thinking. Some companies may be tempted to coerce you into a rate that reflects what they’d be willing to pay a salaried employee. But self-employment brings its costs and credit to you. Your rate should reflect this, as well as your expertise.

If you are used to being a salaried employee, here’s a good rule of thumb to follow when determining an hourly rate:

Divide your former salary by 52 (work weeks); then divide that number by 40 (the number of work hours in a week). Then mark it up 25-30%.
Your mark-up covers both your value and experience, but also takes care of our business costs such as networking, selling, and other administration, not forgetting your self-employment tax obligations and healthcare insurance costs.

3. Calculating Project Rates

Many clients will prefer to manage their costs and ask for you to price your work as a fixed project fee. This can also work to your benefit, if you price it right. However, it can also work against you, especially if your client is new and the project scope creeps beyond your original expectations.

The best way to calculate project rates is to spend some time scoping out what you’ll deliver. For example, if you are a freelance copywriter and a client wants you to price out a two-page white paper, use your knowledge of your own work methods and familiarity with the subject matter to structure your time commitment, for example:

Research: 2 Hours
Interview subject matter expert: 1 Hour
Produce First Draft: 4 Hours
Two rounds of edits: 2 Hours
Total: 9 Hours @ $x hourly rate = $x

Remember, you don’t have to put this calculation in front of your client, but it gives you a useful framework for covering your costs and delivering within scope. Don’t forget to add a caveat to address that any work done over and above this scope of work will be charged at an hourly rate

4. Negotiating Your Rate

Negotiation is hard to avoid and can often shed light on whether this is a client that you really want to work with. If you are confident that your pricing reflects your value and the market rate, being haggled hard on price can get a relationship off on the wrong foot. Likewise, being locked in at a low rate can quickly devalue the relationship from your perspective.

So, when it comes to negotiating, be prepared to stand your ground but be willing to compromise. If you foresee further business here, try to be flexible. For example, could you deliver a one-page white paper, instead of two or cut back on the review cycles?

5. What About Retainers?

If a client starts to send a lot of volume your way, retainer-based pricing can be advantageous, even if it’s at a lower hourly rate than your advertised price.

A retainer is a fee paid for a pre-determined amount of time or work (usually within a month) and is often paid up-front. A retainer agreement can deliver the benefit of predictable work and income while giving your client the reassurance of having you on “stand-by” and a clear view of monthly costs.

Many consultants charge the full retainer fee, even if they don’t work the entire hours allocated. If you value the relationship, steer clear of this; instead, roll unused hours over to next month.

Good luck!


http://www.sba.gov/community/blogs/h...unKCo.facebook
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    #40 (permalink)  
Old 04-19-2012
lisacduffy lisacduffy is offline
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Default Re: Calculating your rate
Originally Posted by Office Goddess View Post
PERSONAL EXPENSES - annual
$14,400 rent/mortgage ($1200/mth)
$4,200 utilities ($350/mth - elec/gas, water, phone, cable/satellite
$10,400 groceries/gas ($200/wk)
$350 prescriptions/dr visit
$1,200 auto insurance/plates/repairs
$1,000 misc

BUSINESS EXPENSES - annual
$1,200 office supplies ($100/mth)
$900 cell phone ($75/mth)
$600 internet ($50/mth)
$100 bus/State filing fees (annual)
$120 post office box (annual)
$1,200 marketing ($100/mth)
Hello,

I am curious to know...would you factor in paid vacation time, holidays and personal expenses such as credit card payments, daycare, etc?

Thanks
Lisa
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