Policies and Procedures

Discuss the importance of policies and procedures in your virtual assistance business.

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Old 03-07-2011
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Default Follow-up procedures for interested PCs
I have a problem. I am probably by far the most non-pushy person on this planet. I could never make it as a salesperson. I'm worried because I'm not sure how to handle interested potential clients who have gone cold . . . disappeared off the face of the earth.

I have been in contact with two awesome possibilities. Conversations have been very positive. However, the last communications have come from ME. Two weeks have gone by, and I haven't heard back from either of them. I tell myself, "Well, they are busy . . . they don't need the help right now and will call when they do . . . "

However, I do not want to let these two PCs go. They seem so fantastic to work with. I want them!

Is it OK to send a follow-up email or make a follow-up phone call without coming across as an over-the-top pushy salesperson? The reasonable side of me says, "Yes, call these people to follow up." The idiotic, non-pushy, sincere side says, "Leave those people alone. They'll call you when they're good and ready."

That's my dilemma. Please help me with my struggling conscience !
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