Virtual Assistant Forums

#1 (**permalink**) 09-08-2007

Prerecorded teleclass with Rose Hill.

From event website:
'Stop flying by the seat-of-your-pants when it comes to running your business!

Join Rose to learn the 10 most important policies you need to set in place in your business. Business policies free you to do more of the work you love, and less of the drudgery and adminstrivia. And they help you manage your cash flow and your clients' expectations. If you find yourself making the same decisions over and over in your business as situations arise, come learn how to regain control.'

60 minutes

Did you listen to any of the classes in this series? Feel free to post a comment or start a discussion in direct reply to this thread, let others know what you thought!

#2 (**permalink**) 11-11-2007

I'm finally finding the time to start listening to these archived teleclasses - this one is great and while it does include many different industries it is solely focused on entrepreneurs and solo-preneurs and so applies to all of us as VAs.

The discussion is on which policies are most important to implement as a small business owner including: rates, billing, and late payments...three of the most difficult and intimidating issues to address. She also talks about the importance of setting policies for vacations and holidays, how to handle rush requests, client satisfaction policies, and lots more!

I'd definitely recommend listening and if you do, please post back with your own impressions, notes and ideas!