I'm certain this question has been asked before but I'll bring it up again. Does anyone charge for time spent on the phone with clients? I find that I spend so much time doing unpaid work such as emails and phone calls that I'm probably making $2/hr with some clients if I would calculate all the time I'm putting in. I usually charge for scheduled meetings but not for unplanned client calls. It goes to show how important it is to make it clear and have it in writing before your start working with a client. I'm learning everyday, that's for sure!

Thanks for your input.

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Genevieve Lachance
VA Simple Services