This kind of crosses boards into marketing but the girls will forgive me.

I know when I first started my business and I signed on a new client, I wanted to give them all the information they needed so we could begin the relationship on a good note. I soon heard about Welcome Kits/Packs and what other VAs would put in them.

So my question for you is what do you put in your welcome kit? Do you think a welcome kit aids in your customer relations?

(I already have one BTW )

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Kylie Short
Tilda Virtual Services - Making virtual personal