Answer your phone...
This may go without saying around VAF, but apparently not in my neck of the woods!
I just received a new client with a one-time project. I was the only person who answered the phone as he was going down the listings in the yellow pages. Everyone else had an answering machine or an automated answering system. And I've had people tell me that before.
I rarely have to go out to pick up work, as most work is e-mailed to me, but now I'm wondering how many times when I do go out that a potential client has called, received the answering machine, didn't leave a message, and went on to the next business on his/her list.
I don't currently have a call forwarding package on my business line and don't know how much it costs per individual forward, but I'm sure checking into it now. Forward those calls to my cell phone!!
Pam
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