Determining Your Services

What kinds of services do virtual assistants offer? Discuss the endless possibilities here.

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Old 02-17-2012
nekiwa07 nekiwa07 is offline
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Default What should be in Social Media Packages?
Hi,

I'm wanting to offer social media packages to my potential clients, but I'm wondering if any of you have this? What should be included in each one? How do I structure them? How much should they cost each? I'm lost...can someone help?
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Old 02-17-2012
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Default Re: What should be in Social Media Packages?
Nekiwa,

We don't discuss rates here on VAF but you can get a good sense of what other VAs charge by visiting their websites. Google for Social Media VAs and you will find many.

What you want to offer are the services you feel will help your client either get into the SM venue or help those to enhance the SM media presence they already have.

I find that these are the two main types of services that clients want.

So think about the 'big three'...LinkedIn, Twitter and FB. What can you do to get them started? Set up a FB page? Set up a Twitter page?

Do you have graphic skills? You can create Twitter backgrounds and FB landing pages.

You list the items you want to offer and you charge a package for those services. You can list add ons for extra such as maintaining posts and setting up tweets, for example.

It is my opinion that a VA (or anyone else) cannot be the entire "voice" of the client. The client must interact on the social media sites. At the very least they must also confer with the VA to advise them of what is going on in the company and so on. I have found this to be very difficult for the client to do. I've termed some clients because I wasn't really performing what I deem as social media marketing assistance.

So the best route, I believe is to offer set up services and coaching. Both of these are cut and dry and easier to package. Packaged prices are value-added for the client as opposed to hourly.

Take a good look at the social media category here and other VA sites. Figure out what you will offer and how long it will take you to do it. I use my own FB page for example as a chance to experiment on time.

Janine
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Old 02-19-2012
nekiwa07 nekiwa07 is offline
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Default Re: What should be in Social Media Packages?
Thanks so much Janine, you're always a big help and I love receiving your feedback and advice
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Old 02-20-2012
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leedrozak leedrozak is offline
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Default Re: What should be in Social Media Packages?
Great advice Janine. I would like to add that many new VAs are offering social media however you must start on your own accounts. If you are going to offer this as a service you should be able to walk the walk. There are many outstanding social media VAs already in the mix and their accounts have a great many followings, stellar content and strategies in place.

I would start by checking out social media VAs and see what they are doing and offering.
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Old 02-20-2012
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Default Re: What should be in Social Media Packages?
Originally Posted by nekiwa07 View Post
Hi,

I'm wanting to offer social media packages to my potential clients, but I'm wondering if any of you have this? What should be included in each one? How do I structure them? How much should they cost each? I'm lost...can someone help?
Nekiwa,

I had to search the topic online and found information and rates pretty useful in this area - I also went to my local library and asked for assistance and my local SCORE office.

Good Luck,

Patricia
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Old 04-15-2012
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Default Re: What should be in Social Media Packages?
Nekiwa,

I am right there with you - been doing a lot of research and testing it out with my own sites as well as I have now networked with other individuals to help in the results and am almost done completing a social media packet and outline, etc. as soon as I have it put together I will PM you the info!

Thanks for the tips!
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Old 04-22-2012
SimplifiedRESolutions SimplifiedRESolutions is offline
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Default Re: What should be in Social Media Packages?
Patricia,
I was considering this service as well; however I didn't know where to start with creating a package. Could you please PM me the information as well?
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Old 04-22-2012
purplerose purplerose is offline
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Default Re: What should be in Social Media Packages?
Yes, Janine that was some very good advice that you gave. Thanks for sharing, I too was wondering the same thing. This is why I love this forum, everyone is so helpful and has so much knowledge and experience to share.
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Old 04-30-2012
ReliableVPA ReliableVPA is offline
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Default Re: What should be in Social Media Packages?
This is a service that I want to offer as well but never even thought to offer it as a package rather then a service by my hourly rate. And thanks for the tip of considering offering it as a "setup package" and maybe not something to continually update. I can see how that may become an issue of feeling that you're not doing as much as you should be if they don't keep you update to date with content.

Off to do some more research on offering this option and how to best go about it.
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Old 10-13-2012
amberfay amberfay is offline
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Default Re: What should be in Social Media Packages?
I had a woman approach me, as she needs help with maintaining her social media platforms. This was very useful and a great starting point for me to follow. Thank you
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