Depending on the number of calls the client typically recieves, either charge per minute, per call or per day.
For example, if the client doesnt recieve many calls, a price per minute might be ideal as it is more flexible and they are not tied in to a monthly or daily spend.
Price per call is ideal for clients who recieve a medium to high volume of calls. No matter how long the call is, they pay the same price for each one.
Price per day suits the clients who reiceve a high volume of calls every day.
Originally Posted by vasolutions
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This is a great service to offer.. But my question is: What if you are maybe only receiving a few calls a day.. how would you charge this? I assume it would be too hard to charge your hourly rate.. when you may receive only 4-10 calls a day.
Would it be easier to charge a weekly rate? Based on how many calls your clients thinks you will get?
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