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Why in-depth proofreading is as important as content

Posted 07-20-2013 at 03:44 PM by The Perfect Word  
[Note:] I wrote this a while back for my blog, but after reading yet another blog article from a VA today with a lot of grammar and spelling mistakes, I felt the need to post it here.

The more blogs and websites I read, the more I realize that content seems to trump proofreading. Am I the only person who still thinks issues such as typos and improper grammar call into question the professionalism of the writer? If I needed to hire a virtual assistant, for example, I would definitely skip over the ones who can’t post an article or have a website without multiple mistakes.

Thankfully, a quick Google search allayed my fears, as I found many others who are concerned about this trend as well. An article at BBC News states that “sales figures suggest misspellings put off consumers who could have concerns about a website’s credibility.” Spelling and Grammar Errors that Can Ruin Your Site mentions that “many people will leave a website, never to return if they find too many spelling or grammar errors.” And something vitally important to remember is stated in The Importance of Proofreading Your Site: “Your website is about presenting yourself clearly and professionally.” This, in my opinion, also extends to any post or article where your business is represented (forums, social media, blog articles, etc.).

Although I definitely strive to have error-free writing, I am by no means perfect. But I proofread my work for what seems like a million times, and then I also have a friend look it over. (She’s fantastic!) This helps tremendously in reducing or eliminating mistakes. And when someone tells me of an error in something I’ve written, I am quick to fix it and quick to thank the person who told me. (And I say “when,” because it’s already happened, and I know it will again.)

Recently, I found a few typographical errors in a blog post and pointed them out to the author. The response was something along the lines of, “I hope a few typos won’t distract you from the excellent content.” Well, yeah, it did, especially since this individual is a virtual assistant! To this day that person has never corrected the typos. This sends the message that the writer doesn’t care. Articles and websites with typos and grammatical errors distract from the integrity of your content, your brand, and you.

This is especially disheartening in blog posts or websites produced by people whose businesses deal with the written word, such as virtual assistants, copy editors, ghostwriters, and transcription services. If this is your type of work, writing well and not having mistakes is part of your business; it’s a reflection on what you’re trying to sell and the message you’re trying to bring to your audience. Proof your writing well and use a second pair of eyes. And after posting, if someone points out a few mistakes to you or you find some yourself…fix them!

If you’d like a little “test” to check out your proofreading skills, take a look at Typos (or Why You Should Have Your VA Proofread for You). This great article includes twenty sentences with common typos for you to find, and then the answers are listed as well. Something good to keep in mind, though, is when you’re proofing YOUR work, it’s easier to miss mistakes than if you’re proofing something you’ve never read.

I think this fast-paced world we work in causes some of us to post too quickly, believing if the content is good enough, mistakes in spelling and grammar shouldn’t matter. But they do. Sometimes it's difficult to take the time needed to thoroughly proofread our work, but please slow down a bit, and really go over your writing so it’s the best it can be for your audience. Your blog, website, social media venues, and even posts on a professional forum are the face of your business, and you never know who is looking.

Other articles you might find helpful:
Proofreading Tips, Grammar Girl
Ewe Must Putt This Write: The Impact of Typos on Conversion Rates, Monetate
Typos and Grammatical Errors: Bad for Brands, Bad for Business, Spot-On Branding
Do Typos Really Matter?, Inc.
Total Comments 5

Comments

Old
Business-Bytes's Avatar
Very well said, Pam; I agree wholeheartedly with every word! I do the same thing you do and point out typos to fellow VAs. I have yet to have one be angry or not correct an error. They have all been quite appreciative that I took the time to help them out. I find it astounding that the VA you contacted didn't correct the errors, and in fact, didn't think it/they were a big deal.

Since we aren't speaking out loud to our website visitors, it is vitally important our written words are accurate and convey (as best we can) our message to potential clients.

I loved this post! Thank you! I'm not alone, LOL!

Jules
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Posted 07-27-2013 at 01:35 AM by Business-Bytes Business-Bytes is offline
Old
EAinSpain's Avatar
I do agree with you. That said, there are people who have not been lucky enough to have the education that we have had. They may be very good at their jobs (scheduling, phone answering, technical background work, etc.) without perfect grammar.

But, not correcting something when a mistake is pointing out to you show not only a lack of respect to the person alerting you, but also to your -potential- customers.
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Posted 07-28-2013 at 12:21 PM by EAinSpain EAinSpain is offline
Old
The Perfect Word's Avatar
Thank you both for your comments.

Jules, you're right! We're not talking verbally through our website, so our written words have to do it for us. I want people to tell me if they find a mistake on my site or blog. A few have, and I am very appreciative. About a month ago, someone on Google+ posted a blog article asking for comments. Several people not only commented on the content, but also the many mistakes in the article...including in the title! Nothing was ever corrected.

Again, no one expects perfection. But with a little effort, help from friends (or maybe even hiring a proofreader), and/or using extra online resources to help with spelling and grammar, an article or site can provide great content and few errors. And you don't need a college degree. A lot of people don't have one, including me!

(Someone on Google+ recently said he used Grammarly, an online resource to help with his grammar.)
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Posted 07-28-2013 at 10:35 PM by The Perfect Word The Perfect Word is offline
Old
Hi There - Thank you for sharing your blog post with us. Spelling errors, typos, grammatical errors are so common right now. The casual written environment of text messaging, twitter, even instant messaging has allowed people to be comfortable with improper writing. We all have to remember our business reputation can be negatively impacted by using our casual voice in our professional posts.

Great topic!
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Posted 07-30-2013 at 06:56 PM by CynsationalServices CynsationalServices is offline
Old
alcbiz's Avatar
I definitely agree with you. I’m not necessarily great on the details sometimes, but I’m a great one for finding the problems–after the fact.

I have perused many web sites of people who profess to be a virtual assistant/administrative consultant/whatever and found all kinds of errors. I enjoy being helpful and supportive (I'm good at finding those glaring errors to no one but me it seems), I have sent them emails or made an attempt. I wonder how serious they are about the work they say they want to do when there is no way to contact them or the email offered doesn’t work properly.

I don’t mind impartial eyes and would want the input.

I hate looking at my site because I’m always finding something I don’t like because invariably I try to fix it and receive other kinds of error messages (something I’m going through right now–almost an experience of futility because I don’t have the knowledge I need to fix what I think needs to be fixed).

I’m so picky on my site. It drives me crazy when I see these really good sites, and there are problems every where one looks.
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Posted 07-31-2013 at 04:59 PM by alcbiz alcbiz is offline
 
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