How to Approach a Problem or Question in Business or in Life

We all have questions that rattle our brains day to day or problems that we seek to find an answer to. It is very easy to get wrapped up in the detail and complexity of a situation.


A ball of string that is tied in random knots can be a pretty big nuisance, but if we can find the core knot that is causing the most trouble then the other knots don't seem so bad!

Likewise, if we can find the primary question or root of our problems, the solution becomes more clear. Whether in research, business, science, or life, I believe we should all step back and look at what the core question or problem is in our unique situation.

I like to use a variation of the scientific method. Here's a really good schematic of what the scientific method entails:



How do we modify this for business situations and problems in our everyday life? Read on!

1. Write a summary of your situation.
How did this situation start? When and where did it happen? What are details of what happened? Is this situation affecting other things?

2. Based on what you wrote, determine what the primary question is.
This is a game of priorities. What is the biggest problem that your situation is creating right now. If there are multiple problems, rank them.

3. Determine the type of question you are posing.
Is your primary question asking how do I get rid of adverse event X? Is it, how did this core problem happen in the first place? Is it, how can I bounce back from my situation?

4. Only focusing on this primary question, determine ways you can find an answer to this question.
Start with a brainstorm of all possible methods to answer your question. Write them down. This could be anything from conducting a survey, seeking a consultant or advisor, searching the internet for answers to the specific question... the list goes on.

5. Conduct pros and cons analysis of each method to decide which method is best.
Very important! You want to make sure whatever method you choose is repeatable and reliable (a very hardcore scientific principle). Make sure your sources are credible and sound. Don't take wikipedia's word for it. This is your time to be devil's advocate and don't be afraid to do so.

6. Use your method to find the answer to the question.

7. Ask yourself: Does your answer make sense?
Another key factor here. Many people find an answer and do not truly think about how it applies to their problem (or if it even applies at all). Take a step back. Does this answer make sense based on the research you have done and your situation? Make sure you have all clarification. This is your second time to be devil's advocate and one of the most important times to do so before making a decision.

With time, this methodology becomes routine practice but it takes work and dedication. Do you have a way that you approach problems as well? I would love to hear about them! So, as always, I open the floor for friendly discusion