I got that same phonecall about two days ago. I checked in and found that the verification badge cost 38.99 a year and no such customer record asking if I was a reputable business. Not good about the phone call, but good to know I am not the only one who got the message.
What irks me is that I have been raving about MC for quite awhile. I do not have many connects, but they are connected based on my recommendation. If they all get the phone call, what does that say about my reputation?
I hope they clean up their act soon. Otherwise I'll have to take down my MC icon and a post about MC on my blog. I've had many hits to my website thanks to MC, and I would really hate to see this go south.
You can opt out of the phone calls by going to:
http://www.merchantcircle.com/optout...?reason=optout