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Website Review Requests For honest, supportive, constructive feedback and reviews of your completed virtual assistance business websites.

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  #1 (permalink)  
Old 11-13-2007
Lia-VSS's Avatar
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Company name: Julia Neal
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Default Website Review (Text only!)

HOME
Welcome to Office Butterfly!
Office Butterfly is a part of the new generation of “Virtual Assistants”, where you can find top Administration Support; in which I can assist you in whatever service you require.
Whether you are the manager of a department of a medium – or large-sized corporation – or the Managing Director of a small business – and you are spending a vast amount of time on doing the Administration of your business, look no further – I am here to help.
If you are not a manager (i.e. a sole trader) then I can also assist you by taking care of your basic Administration tasks.
I offer both one-off and contractual services, depending on either how long the job is or whether you need me for a fixed time per week or month.
Office Butterfly is the ideal answer if you want to have all the support that you require at a competitive price, without all the overheads and costs of employing a permanent member of staff.
If you would like to learn more about what Office Butterfly can do for you, then please look through the website, or if you simply require some information then please e-mail me on info @ officebutterfly.com (without the spaces)


Why Choose Me?
I can help you by providing all the following advantages to your business:
* I am able to carry out all the basic Administration procedures at ease, enabling you to focus more on your business.
* I can provide support just when you really need it. Whether it’s for a couple of hours doing an odd job or working on a project or working for you for a couple of hours per week or month, I will try my best to accommodate your needs.
* I am able to provide professional support without all your excess business overheads, for example office furniture and computer expenses. I work from my own home office, which means that any expenditure for my office comes out of my own pocket.
* There is no need to pay for tax, holiday pay, sick pay, PAYE, etc. In fact, you currently don’t even have to pay for VAT for my services.
* You only pay for the hours required to complete the job. My rates are very competitively priced, as I manage to keep the overheads relating to the business low. This means that you have extra money to spend on more important business matters.


About
The Company
I created Office Butterfly in Autumn 2007, after noticing a gap in the local market where I felt I was unable to offer my skills to employers in the afternoons, as I also presently work part-time in the mornings. After an intensive investigation, I realised that I could work freelance – that way I was able to offer my skills as well as working at a time to suit me. Even though the company is based in Tonbridge, Kent, England, working virtually means that I am able to work with companies from the local area as well as from all around the world.

The Creator
I have had around 5 years experience in working in the Administration and Secretarial field; and I now feel that I can use all of my knowledge that I have gathered from over the years into setting up and running her own Virtual Administration business.
My work experience includes working with a large national Health organization, as well as a national fencing company, and a country club, so I am very flexible and can easily adapt to your company’s needs and ethos.
I have a keen interest in working with new people, and you can find me to be efficient, reliable and trustworthy from the first point of contact to the final product. I am able to take on new challenges enthusiastically, and I also like to use my initiative. The only flaw that you could find in me is that I have to produce my work to a very high standard and I thrive to meet my own personal demand.
I hold numerous qualifications, including typing diplomas as well as Administration, ICT and Business Studies. I have a wealth of experience in such tasks as copy typing, document presentation and audio typing. I am also proficient in using all the major Microsoft programs, and I am also currently learning how to use SAGE bookkeeping.
I am very much looking forward to grow on my experiences that I have already gained as well as being able to launch the company on a professional level and building on the foundations of the company.


Services & Rates
Services
I am pleased to offer the following services:

Word Processing
* Copy Typing
* Audio Transcription (available as an MP3/WMA/WAV file only)
* Medical/Legal Word Processing
* Business Presentation documents
Spreadsheets
PowerPoint Presentations
Database Creation and Maintenance
Basic Design services
* Business Card design
* Brochure Design (incl. content)
* Leaflet Design (incl. content)
* Newsletter Design / Content
* e-Newsletter

Rates
The rates for the services offered starts at just £11.50 (IRL: €16.50) a hour, increasing in 15 minute incrementals. VAT is not payable. Please note that Irish prices are given as a guide only; all payments must be received in UK Sterling. Methods of payment accepted include cheques and BACS, and must be paid within 14 days from date of invoice.
A retainer service is also available; please e-mail me on info @ officebutterfly.com (without the spaces) for more information. Payment is due twice monthly; and we do require a 50% deposit before we can begin any work.

Terms & Conditions
You will be required to sign our Terms and Conditions (incorporated into our Booking Form) before we are able to start on your assignment. An outline of our Terms & Conditions is available on request.

Portfolio
If you would like to see for yourself the high standard of work Office Butterfly can produce; you now have the opportunity to download our portfolio. Please send us an e-mail on info @ officebutterfly.com (without the spaces) with Portfolio in the subject title and we will be delighted to send you a copy.


Testimonials


Press
In the Press
This section shows you any Office Butterfly-related information in the Media; whether it’s in the local press, TV, Website, etc.
There are currently no links to display here.

Press Releases
Welcome to our Press Release section. Please click on the relevant title to view the press release. The most recent press release will be displayed at the top of the list, and will be displayed in bold.

E-Zine
view our current ezine.
If you would like to subscribe to our current e-zine, which is out bi-monthly and is sent straight to your e-mail inbox, then please e-mail us on info @ officebutterfly.com with the subject title SUBSCRIBE, to enable me to add you to the database.

Media Pack
If you are in the Media Industry (whether it’s in Television, Radio, Press, Internet, etc), then you are invited to request for a media pack to be sent via e-mail (as a word document). If you would like to receive a copy, then please e-mail me on info @officebutterfly.com with the subject title MEDIA PACK.


Blog
The wordpress blog will be embedded into this page. (officebutterfly.wordpress.com )


References
Links and Affiliates
Office Butterfly related Links
officebutterfly.wordpress.com – the direct url to the Office Butterfly blog
Affiliates
Office Butterfly is affiliated on the following sites:
www.irishbusinesswomen.com
www.virtualassistantforums.com


Vital Statistics on Virtual Assistants
* there are only around 8,000 VA’s in the world
* The industry has been around for around 20 years, however it has only just taken off in the last couple of years.


FAQ page
  1. 1. What is a Virtual Assistant?
    A Virtual Assistant is a self-employed, freelance worker who takes on numerous administration tasks for clients from my home office in Kent, England.
  2. 2. I would like to find out some more information from you. How do I do this?
    To find out more information, simply e-mail me on info @ officebutterfly.com (without the spaces).
  3. 3. I would like you to take me on! What documents do I need to sign before commencement of work?
    For work to commence, you will need to sign our contract, which will include the booking form, confidentiality agreement, booking agreement and information on payment. I will send you the contract in the post, which you will need to sign and send back to me before work can commence. If you would like a copy for your records, I can happily either send a copy of the signed contract by e-mail or post.
  4. 4. So where do you work? Do we have face-to-face meetings? How do I communicate with you?
    I work from my home office. Unfortunately, I am unable to host client meetings at my home office due to insurance reasons; and I tend not to have meetings with clients, however, if needs be, we can arrange to have a meeting at a mutual place, for example a coffee shop. Communication is normally by e-mail; however, we can also communicate by telephone, but this method is reserved for emergency calls only.
  5. 5. What is your rate of pay? How long does it take to complete a task?
    My rate of pay starts from £11.50 per hour, rising in 15 minute incrementals. The time it takes to complete a task depends on the individual project taken, and I will always endeavour to meet your personal requirements and deadlines for work completion.
  6. 6. What times do you operate? Are you closed at certain times of the year?
  7. At present, my current opening times are from 2.30pm to 6.30pm (GMT/BST) Monday to Friday; however I am very flexible and I will try my best to accommodate your needs and/or services outside of normal working hours. With regards to closure; Office Butterfly is always closed on Christmas Day, 26th December and New Year’s Day.
__________________
Julia Neal ...because we ♥ admin!
http://julianeal.wordpress.com
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  #2 (permalink)  
Old 11-13-2007
Lia-VSS's Avatar
Active Member
Company name: Julia Neal
VA Feedback: (2)
 
Join Date: Nov 2007
Location: Dublin [IE] [Former UK]
Posts: 679
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Default Re: Website Review (Text only!)

sorry for long post & double-posting, but can you please have a look at the TEXT version of the site and tell me what you think of it, the language of it (remember that i'm english! ), etc...

thanks
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http://julianeal.wordpress.com
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  #3 (permalink)  
Old 11-13-2007
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Company name: The Virtual Office Goddess, LLC
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Default Re: Website Review (Text only!)

Quote:
Originally Posted by OfficeButterfly View Post
HOME
Welcome to Office Butterfly!
Office Butterfly is a part of the new generation of “Virtual Assistants”, where you can find top Administration Support;uh-huh - the semi-colon is used to put two complete sentences togetherin which I can assist you in whatever service you require.
Whether you are the manager of a department of a medium – or large-sized corporation do you REALLY want to work for the big guys?– or the Managing Director of a small business – and you are spending a vast amount of time on doing the Administration of your business, look no further – I am here to help.
If you are not a manager (i.e. a sole trader) then I can also assist you by taking care of your basic Administration tasks.

* I am able to provide professional support without all your excess business overheads expenses, for example office furniture and computer expensescosts. I work from my own home delete - makes you sound like a individual, not a business office, which means that any expenditure for my office comes out of my own pocket.

About
The Company
I created Office Butterfly in Autumn 2007, after noticing a gap in the local market where I felt I was unable to offer my skills to employers in the afternoons, as I also presently work part-time in the mornings. After an intensive investigation, I realised that I could work freelance – that way I was able to offer my skills as well as working at a time to suit me. Even though the company is based in Tonbridge, Kent, England, No, no, no!!working virtually means that I am able to work with companies from the local area as well as from No, no, no!!all around the world.

The Creator
I have had around delete 5 years experience in working in the Administration and Secretarial field; anddelete I now feel that I can use all of my knowledge that I have gathered from over the years into setting up and running her my own Virtual Administration business.
[*]6. What times do you operate? NO!!! You work on YOUR schedule, not theirs. Are you closed at certain times of the year?[*]At present, my current opening times are from 2.30pm to 6.30pm (GMT/BST) Monday to Friday; however I am very flexible and I will try my best to accommodate your needs and/or services outside of normal working hours. With regards to closure; Uh-huh!Office Butterfly is always closed on Christmas Day, 26th December and New Year’s Day.[/LIST]
I have outlined my suggestions in blue/red. Here is my biggest suggestion, however. Re-read the site from the standpoint of "this is a business, not a personal resume." I think you will find that a large amount of the text should be revised accordingly. You ARE a business, not a person. This means that your "home office" is just an off-site office from the clients rather than your house, you work around YOUR schedule, not theirs - and they don't need to know what that schedule is... I work on Goddess mornings, evenings, and weekends. But, my clients don't know that; they just know that the work gets done!

Hope this helps; don't shoot the messenger
__________________
Lily E. Chambers, CPS
The Virtual Office Goddess, LLC
www.virtualofficegoddess.com
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  #4 (permalink)  
Old 11-13-2007
Tess's Avatar
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Join Date: Apr 2007
Posts: 7,330
Default Re: Website Review (Text only!)

Lily, excellent points.

And what's this about expenditures for office supplies coming out of your pocket? Right that the client does not pay for your computer, phone, etc. but if you have to purchase items for a client's project those would be passed on in the invoice to the client.

More from me below, sorry I don't have time to do the whole thing today...I'm sure others will pop in to help too!

Quote:
Originally Posted by OfficeButterfly View Post
Services
I am Office Butterfly is pleased to offer the following services:

Word Processing
* Copy Typing
* Audio Transcription (available as an MP3/WMA/WAV file only)
[Do you mean you can transcribe from these formats only? Then perhaps 'From X, X, X, and X formats only']
* Medical/Legal Word Processing
* Business Presentation documents
Spreadsheets
PowerPoint Presentations
Database Creation and Maintenance [What kinds/format databases?]
Basic Graphic Design services
* Business Card design
* Brochure Design (incl. content) [When you say including content here, do you mean you're going to WRITE the content FOR the client or you will insert the client-provided content for the client?]
* Leaflet Design (incl. content)
* Newsletter Design / Content
* e-Newsletter [Which e-newsletter programs do you work with/are you familiar with?]

Rates
The rates for the services offered starts at just Our rates start at £11.50 (IRL: €16.50) an hour, increasing in billed at 15 minute increments. VAT is not payable [What does this mean? Do you mean the client does not pay tax? I would reword this...]. Please note that Irish prices are given as a guide only; all payments must be received in UK Sterling. Methods of payment accepted include cheques and BACS, and must be paid within 14 days from date of invoice.
A retainer service is also available; please e-mail me on info @ officebutterfly.com (without the spaces) [Use the email antispam encoder here so that you can just let the user click your email - do this everywhere you have your email listed] for more information. Payment is due twice monthly; and we do require a 50% deposit before we can begin any work initiation of your project [??].

Terms & Conditions
You will be Clients are required to sign our Terms and Conditions (incorporated into our Booking Form) [is this statement necessary?] before we are able to start on your assignment at the start of the working relationship. An outline of our Terms & Conditions is available on request [I would change this to 'here' and link to the outline online].

Portfolio
If you would like to see for yourself the high standard of work Office Butterfly can produce; you now have the opportunity to download our portfolio. Please send us an e-mail on info @ officebutterfly.com (without the spaces) [email encoder] with Portfolio in the subject title and we will be delighted to send you a copy.
[An online portfolio is easier for clients to view and will speed up the inqiury process. If they have to email you to see samples of your work likely they will not take the time to do so...]


Testimonials


Press
In the Press
This section shows you any Office Butterfly-related information in the Media; whether it’s in the local press, TV, Website, etc.
There are currently no links to display here.

Press Releases
Welcome to our Press Release section. Please click on the relevant title to view the press release. The most recent press release will be displayed at the top of the list, and will be displayed in bold.

E-Zine [Not sure if a zine fits under press - I would make this a sep. section, esp. if you're going to post past issues online. Also - make sure your visitors can subscribe to your ezine on every page of your site - don't hide your calls to action and offer your freebies loud and clear. Also tell them what the zine is about, why they want it, etc. Also, does it have a title??]
view our current ezine.
If you would like to subscribe to our current e-zine, which is out emailed to subscribers bi-monthly and is sent straight to your e-mail inbox, then please e-mail us on info @ officebutterfly.com [email encoder] with the subject title SUBSCRIBE, to enable me to add you to the database.

Media Pack
If you are in the Media Industry (whether it’s in Television, Radio, Press, Internet, etc), then you are invited to request for a media pack to be sent via e-mail (as a word document). If you would like To receive our media pack a copy, then please e-mail me us on at info @officebutterfly.com with the subject title MEDIA PACK.


Blog
The wordpress blog will be embedded into this page. (officebutterfly.wordpress.com )
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  #5 (permalink)  
Old 11-13-2007
Lia-VSS's Avatar
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Company name: Julia Neal
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Default Re: Website Review (Text only!)

thanks for all those tips!! English is not my strong subject and i am not very good with websites... I hope that after those changes that the site can be built together!! or is it still a lonnnnnnnnnng trek??

thanks again
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http://julianeal.wordpress.com
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  #6 (permalink)  
Old 11-13-2007
Tess's Avatar
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Default Re: Website Review (Text only!)

You're doing fine! and don't discount your writing abilities, you just need to practice your 'business voice'
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  #7 (permalink)  
Old 11-13-2007
Lia-VSS's Avatar
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Company name: Julia Neal
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Default Re: Website Review (Text only!)

phew - thank you!!

I have to say, I have to 'keep' some of the sections of the site.
- VAT: This is something that is relating to UK clients, tax is not payable, as I won't be creating that much of a profit; and also I am not registering for VAT. (a bit of uk law education for you all!!)
- Downloading Portfolio: this is something I am not going to put online as it's going to have my postal address on it; and there is no way whatsoever that i'm going to post personal info on me online! (sorry - i just don't feel safe!!)
- E-Zine: Sorry, no can do I am going to have a link to that section on the footer of each page though to compensate


God, i am so going to sleep easy once I have this website online!!

Oh - and one final thing - on the contacts page, I am going to be creating a web-form. I suppose that's acceptable?

Thanks again
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http://julianeal.wordpress.com
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  #8 (permalink)  
Old 11-13-2007
Tess's Avatar
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Join Date: Apr 2007
Posts: 7,330
Default Re: Website Review (Text only!)

Contact forms are a great way for potential clients to get ahold of you - what about linking all of the places where you tell them to email you and then adding a drop down menu with the selections they can make (ie - Media Kit, Portfolio, etc.) Just a thought.

I didn't mean to actually get rid of the VAT mention but more to reword it so it's clear WHO it is that's not paying VAT - or maybe I just don't understand how that one works 'VAT is not payable' doesn't sit with me as a complete sentence.

I hear you on the address thing...and understand.

You're making great progress! I can't wait to see the finished product
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  #9 (permalink)  
Old 11-14-2007
Lia-VSS's Avatar
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Company name: Julia Neal
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Default Re: Website Review (Text only!)

thank you! I hope to get the whole thing online by 6pm uk time today web url is in my signature

p.s. i won't have my media pack ready til the end of the week.... but at least i will have an online presence
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Julia Neal ...because we ♥ admin!
http://julianeal.wordpress.com
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  #10 (permalink)  
Old 11-14-2007
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Company name: The Virtual Office Goddess, LLC
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Default Re: Website Review (Text only!)

Let us know when it is up and running and we will be glad to critique it again
__________________
Lily E. Chambers, CPS
The Virtual Office Goddess, LLC
www.virtualofficegoddess.com
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