Hi Shannon

I think you have some good basics - a great start. I know it's a lot of work to get a website going so I give you tons of credit for all of that effort!
The first thing I notice when I visit your site is - no brand! [?] Where is your logo?
The second thing I'm wondering about is why the different fonts from page to page?
On your services page there is a section regarding reimbursement of expenses; some of the wording there is copied from your agreement apparently. I'd recommend keeping the legal jargon to your agreement and work on making your website as friendly and conversational as possible. Yes, potential clients want to see that you are professional but they also want to feel that you are a real, approachable person. Plus - they're just exploring your site, getting a first impression of you - there is no agreement just yet
I also had a hard time understanding your retainer options and think they might be better presented in a table with the different packages and the related prices set out in a more linear fashion.
Remember that your website should reflect your level of professionalism - if you're going to market yourself as a high-end VA your website should exemplify that in every respect.
I hope you're not sorry you asked

I'd love to take a look at your site again after your next update, so do be sure to post back!