Hi Sharon,
I like your color scheme.
I have to scroll horizontally on all but the Home and Rate Schedule pages. You might adjust the widths of these outside tables. (I dislike the use of tables for layout/presentation because IMO this hurts
SEO - see:
10 Reasons to Use CSS for Layout – Not Tables.
You should also run your site URL (and all other pages) through
the W3C Validator - there are a lot of errors and warnings - also not good for
SEO and this will also effect the way your page(s) will be viewed by browsers, etc. These should be fixed.
I wonder if where you got your template would have an X/HTML and CSS version?
I agree with not using the Wikipedia definition of what a VA is. I don't find it wholly accurate (e.g. the number of VAs for one

).
I hope you take this as constructive and don't be discouraged. You have a great start, it just needs some "tweaking."