Hi to everyone,
i would really appreciate some constructive criticism on my website www.firstclassofficeassistance.com Im a new VA and i have had no clients as yet and im not having much traffic to my website and wondered if there is anything i can do to change that.
thankyou in advance for all help

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First Class Office Assistance
First Class Help For Your Business

Hello Karen ~ I would highly suggest revamping your About Us page. IDK, but quickly reading it, tells me what you want...too many I's. You could say, Karen Rayner developed First Class Office Assistance to . . .
Personally, I don't think clients really want to know that ...I was on maternity leave, as I decided that I didn’t want to go back into a job that kept me from my family so much. As a client, this tells me that possibly you may not have time for my projects.

Karen is efficient and professional in her approach with her clients and enjoys challenging projects.

You may want to bullet point some of your clerical services on your home page. This may stand out more upon quick review. I sincerely hopes this helps you. Good luck!

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The Doctor's Rx
"The Doctor's Prescription for Success"

Hi Karen,
Robin has pointed out some really important items - I'll add to it with this:
Your home page does not exude the confidence of a VA who is ready to provide skilled services. Your two headlines at the top are both questions - I would recommend making that second line a *statement*. You have to approach this with the mindset that your services are THE services they need to succeed. That you are THE VA to get the job done.
In that second paragraph on your home page you seem to be apologizing for having 'basic' services. Take a different approach - list the services you provide with the attitude that they are really crucial to business success - and convey that message to your visitors.

I think going through the whole site with this new frame of mind and rewriting your content accordingly would be a good first step.

It wouldn't hurt to include some business-y graphic images on your site - something to add some color and movement to the pages. Otherwise, it's just straight text and straight text *never* inspires people to click into a site.

You may want to consider using consistent font styles throughout your site, there are some bolded items, some italics, some centered items - I have a hard time knowing what I'm supposed to be looking at and what the calls to action are.

There are also no links in your content - when you say 'Contact us' that should be linked to your 'contact' page. Etc.

I also think that any notion that a website alone will bring in clientele in any reasonable amount to make a living from needs to be dispelled. It's great that you've gotten a website up and are working to improve it - keep at it, but supplement your marketing with active methods that put you in immediate contact (or at least rubbing virtual elbows with) your ideal clients.

Check out the MARKETING sections on the forums for great ways to do that. Then, once you start getting in contact with potential clients, you'll realize your website functions great as a place to send people for 'more info' about you and your services.

Please do post back when you've had a chance to rework your content, I'd love to take another look

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Wow thanks guys
these are all things that i would never have even noticed on my own
thanks for the advice and i take it all on board and do some changes to the site
cheers

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First Class Office Assistance
First Class Help For Your Business

Wonderful Karen! Let us know when you're done and we'll take a look. Good luck!

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The Doctor's Rx
"The Doctor's Prescription for Success"

Hi again
i took on board what you said and re wrote the Home page with a more positive attitude, im just a bit stuck on filling out my services page. iv listed what i offer, but i need to fill it out more. I know you mentioned putting some images on there but i was warned by some people that it is better to have more written content, so im not sure what to do

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First Class Office Assistance
First Class Help For Your Business

Hi everybody,
I took on board all the advice that you guys gave me and made a few changes to the site. I wonder if you could take another look at it now and give me your opinions.
Thank you

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First Class Office Assistance
First Class Help For Your Business

Hi Karen - I like the colour scheme. Just a quick point - there are a few typos/errors - so you might want to do a quick spell/grammar check.

The errors I noticed were:

Home page:
arange - instead of a range
anymore - instead of any more

Our Services:

except - instead of accept

Good luck!

Denise - Your Organisers

Thanks Denise,
I will get on to those typos srtaight away

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First Class Office Assistance
First Class Help For Your Business

Hi Karen,

When you build a site you look at it SO MUCH that it is so easy to miss things. I sure did with mine.
I visited your site and found a typo on the homepage "small business that offer" ( you may be fixing that as I type this)
Reconsider the use of center alignment as it makes you eye jump all over the place when you read.
Ask yourself if the graphic conveys a message or supports your content. It is doesn't, delete it or choose another graphic. Too much animation can cause a visitor to click away so I would use that sparingly.
Consider using the same style of graphic. For instance, you have photos and animated clipart and cartoon clipart. Stay within the same look to create consistency.
I like your font and color scheme.
Just take it one page at a time.

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Caroline ~"Thoughts become things"