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Old 12-10-2009
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Default Constructive Feedback on new website
Hi,
I need a constructive review of my website...Please tell me what you think. My Virtual Girl Friday .

Thanks,
Jackie

(ok...I'm holding my mouse close to my chest)
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Old 12-11-2009
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Default Re: Constructive Feedback on new website
Wow, it's fantastic, very professional and clean. Very intuitive too! Great Job!
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Old 12-11-2009
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Default Re: Constructive Feedback on new website
Lily,
Thank you so much. I really sweated over this thing.

Jackie
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Old 12-11-2009
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Default Re: Constructive Feedback on new website
Your site is wonderful. It is very sharp and professional.
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Old 12-11-2009
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Default Re: Constructive Feedback on new website
Hi Cherisse,
Thanks for your reply. Its easier working for someone else, rather than yourself LOL i grew gray hairs creating this site.
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Old 12-11-2009
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Default Re: Constructive Feedback on new website
LOL sorry to hear that. Hope you didn't get too much gray. Is it finished yet? noticed some links are not active. I've capture screen shots of what i see using Firefox and Safari browsers for certain pages, but will need an email to send to you.
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Old 12-12-2009
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Default Re: Constructive Feedback on new website
Hi Jackie,
Your site looks good. A nice clean layout with complimentary colors. This is a really great start and websites are always an on-going process and in constant state of updating.

Just at a glance here are a few of my thoughts:

The social networking icons to Twitter & Facebook don't have any links embedded in them. If the images aren't going to clickable, then it would at least be a good idea to input text links.

The text on most of the pages is quite small and might be hard to read for a good portion of the internet browsing audience- I found it quite hard to read myself. I'd hate for your visitors to get frustrated and leave. Also the light gray color of most of the text also makes it hard to read.

The layout of the Services page is nice and clean. However, I find your pricing structure confusing. You might want to provide some additional content to explain your fees and how you do your pricing. In my experience, most new clients barely look at the fees page and if it's just too confusing they will wait to talk directly to you for an explanation or to see what applies to their specific situation, so this means it's not likely they'll use your Buy Now buttons unless they are current/on-going client.

Also, it was really hard for me to find the pages that list what services are included in each package...the font for those links is way too small and isn't easy to find. The "Not Sure What You Need" and "Contact Me" Buttons really overshadow the links to the different service pages. Some of the links are gray and some of them are blue and it would really be better if they were the same color for consistency sake. And I don't really understand your charts with "P" and "O" on them as to which services are included in which packages. On the Admin Services page, the last line of the paragraph is cut in half and you can only see the top part of the sentence.

It would be a good idea to add just a bit more information about you on your About page. Also, at the bottom, those small orange arrows make you think you can click for more info. I'd remove those if you can.

As you get busier, you may also want to re-think your policy of answering all emails within 20 minutes. First all, it really isn't feasible if you have a full client load and second of all, as an independent business owner, it's much better if clients aren't under they impression that they have such immediate access to you....that puts you in more of an employee type situation.

In your Not a Temp Agency box, I'd recommend removing the underline and consider using bold instead. The underlines make people think there are links there to click on and may be frustrating to visitors when they find those are not links. Also, I think there is some SEO benefit to using bold over underline.

On your contact page, none of the links for your Media kits seem to work. I'm guessing this may be because you are still working on it. The Adobe button to download also doesn't work.

And finally, I'd recommend checking out the SEO section of the forums for some great tips, ideas and suggestions for how to optimize your site for the Search Engines.
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Old 12-12-2009
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Default Re: Constructive Feedback on new website
Great site but do you think that you are not charging enough??? Don't sell yourself short!!
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Old 12-12-2009
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Default Re: Constructive Feedback on new website
Hi Jackie,

Frankly, your home page leaves me confused. The first thing I saw when I opened your site was the "FREE consultation" section & to me, it looks like an advertisement. My eye passed right over your company banner at the top, so I totally missed that you are a VA. In my opinion, you need to jazz up your banner to really make it pop. Also, you have a great tag line - "Simplifying Office Productivity." But honestly, I didn't even see it until I had viewed your home page several times.

I find the A. & the B. in your photo captions to be confusing. Because I was first drawn to the "FREE consultation" section, I noticed the B. first & wondered what the heck it was. It was only after looking around a bit that I saw the A. Not sure why you have these as they are not links. Just caption the photo & leave the A/B incremental designation out. The way you're using A/B/C on your Resources page is how I would expect to see these designations.

Another incremental designation you have is the "01" bright pink box. Without an '02' designation on the same page, the '01' is definitely the loneliest number. Now that I've looked around I see that you have other number designations on other pages, but for the life of me I don't understand your numbering sequence. Your second item on the menu, "Services & Pricing," starts with "04," "About" has "11" & "12" & so on. What am I missing? What do these numbers stand for?

Ok, I found your "02" & "03" designations. Here's my take - you don't know in which order people are going to visit your pages, so ditch the number designations. They don't matter & IMO, are confusing. Overall, I find your navigation to be awkward. Some page links are in your menu at the top, others in the box at the bottom & some in both.

On the Home page, in your "01" section, your "more ..." isn't a link. When I see "more ...", in this context, I expect to be able to click on it to see more! Ok, I see in the "FREE consultation" section, the "more ..." works the way it should.

On the Home page, there is a typo in the caption under the A. photo - 'you' instead of 'your.'

You have some great testimonials! But you put them on your contact page. That's probably the last page I would visit, & only after I decided I wanted to check your services out. These testimonials are worthy of your Home page, or their own page!

Are you really going to charge your customers a set-up fee? ~gasp! What exactly are you doing to justify that kind of a charge? I'm not saying it's not justified, just that you should explain why they have to shell out, what I think is a significant amount of money for setup.

Finally, I think your rates are incredibly cheap! Can you make money working for these rates? And I agree with the above poster that you have way too much going on, on your rates page. If I were a potential client, I wouldn't stay on that page for more than a few seconds.

Jackie, I hope I don't sound too harsh & critical. You've clearly put a lot of work into this site & overall, you have a clean, contemporary look that is very appealing. I point these things out because I found them to be perplexing & I think others might as well.

Lezly
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Old 12-12-2009
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Default Re: Constructive Feedback on new website
Overall, really nice design. I do agree with Kimberly and Lezly, though.

On your home page you have a typo: My Virtual Girl Friday Inc is able to offer better service and results within an average price rage...

Sorry, don't mean to offend by bringing this up: As a fellow VA, I kind of took offense to the use of the word "better" in the above sentence, but that is just me, and solely my opinion only. We all "sell" our services in different ways. Just putting this out there because one doesn't want to offend or alienate PCs - which could include fellow VAs in a sub-contracting venue. Only trying to help.

You might also consider running your pages through http://validator.w3.org/ - your home page has only a few errors/one warning to fix, but other pages aren't so lucky. Why is this important? Using valid code will ensure your site performs as it should across all standards compliant browsers. Valid code will render faster and better than code with errors. And as browsers are becoming more standards compliant it is becoming increasingly necessary to write valid and standards compliant HTML.

My own site won't validate because of the use of a darn stat counter. I'm working on that, though.

Boy, I sure hope I didn't offend by any of my comments, it/they sincerely were not my intent.
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