Hi Jackie,
Your site looks good. A nice clean layout with complimentary colors. This is a really great start and websites are always an on-going process and in constant state of updating.
Just at a glance here are a few of my thoughts:
The social networking icons to Twitter & Facebook don't have any links embedded in them. If the images aren't going to clickable, then it would at least be a good idea to input text links.
The text on most of the pages is quite small and might be hard to read for a good portion of the internet browsing audience- I found it quite hard to read myself. I'd hate for your visitors to get frustrated and leave. Also the light gray color of most of the text also makes it hard to read.
The layout of the Services page is nice and clean. However, I find your pricing structure confusing. You might want to provide some additional content to explain your fees and how you do your pricing. In my experience, most new clients barely look at the fees page and if it's just too confusing they will wait to talk directly to you for an explanation or to see what applies to their specific situation, so this means it's not likely they'll use your Buy Now buttons unless they are current/on-going client.
Also, it was really hard for me to find the pages that list what services are included in each package...the font for those links is way too small and isn't easy to find. The "Not Sure What You Need" and "Contact Me" Buttons really overshadow the links to the different service pages. Some of the links are gray and some of them are blue and it would really be better if they were the same color for consistency sake. And I don't really understand your charts with "P" and "O" on them as to which services are included in which packages. On the Admin Services page, the last line of the paragraph is cut in half and you can only see the top part of the sentence.
It would be a good idea to add just a bit more information about you on your About page. Also, at the bottom, those small orange arrows make you think you can click for more info. I'd remove those if you can.
As you get busier, you may also want to re-think your policy of answering all emails within 20 minutes. First all, it really isn't feasible if you have a full client load and second of all, as an independent business owner, it's much better if clients aren't under they impression that they have such immediate access to you....that puts you in more of an employee type situation.
In your Not a Temp Agency box, I'd recommend removing the underline and consider using bold instead. The underlines make people think there are links there to click on and may be frustrating to visitors when they find those are not links. Also, I think there is some
SEO benefit to using bold over underline.
On your contact page, none of the links for your Media kits seem to work. I'm guessing this may be because you are still working on it. The Adobe button to download also doesn't work.
And finally, I'd recommend checking out the
SEO section of the forums for some great tips, ideas and suggestions for how to optimize your site for the Search Engines.