I'm writing a contract for building a website which is an all-inclusive price. I need to add a statement and not sure of wording and am requesting 'your' expertise please.
The statement reads something to the effect of:
Changes/edits/additions to the website as it is being built are included in the price quoted. However, if the client's requests are 'out of the ordinary minor changes/edits/additions'--major changes--other costs may be involved and the Client will be contacted for approval before any additional charges are made.
Anyone?
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Terri Williams, Assisting the small business owner www.terripwilliams.com
Hi Terri,
For my website clients my contract states specifically what I will do for them for the price they are paying. I've pasted an example below. As you can see, I make sure they know what is considered "extra" and what it will cost them. I also remind them when they ask for an extra and make sure I get in writing that they want me to proceed and are approving the additional charge.
Quote:
Description of Services
Consultant is to provide the following services (collectively, “Services”) on a “project” basis:
-Installation of Wordpress to current domain
-Transfer/Addition of Client provided content (up to 10 pages- additional pages $$ each)
-Theme customization (ie., colors, images, layout) to match Header design provided by Client (3 design options provided, additional changes are billed hourly @ $$/hr)
-Sales/Landing Page (content supplied by Client- 2 design options provided, additional changes are billed hourly @ $$/hr)
-1 Sign Up form (ie. Newsletters, reports)
-Social Media links/image buttons
-Rss feed subscription set-up(if required)
-Up to 3 specialized widgets/plugins (in addition to the 1 sign up form and the standard plugins we install for everyone)
-Installation of our basic menu of plugins needed for security, SEO, video/audio & analytics.
-Basic instruction on use of Wordpress dashboard and installed widgets/plugins (1 hour- further instruction billed @ $$ per 1/2 hour)
-30 days of free technical support
No...however, I outlined how many business days each step will take. It's a very simple website and my client is in town. I sent off the proposal today. They will be discussing at their board meeting in September and I will let you all know if I got the contract or not.
thanks!
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Terri Williams, Assisting the small business owner www.terripwilliams.com
Janine,
I always give a range but I am sure to emphasize that it completely depends on the client getting all materials to me in a timely fashion.
My contract states that the estimated completion date is just that, estimated. That way if they take 3 of the 4 weeks I allotted to get materials to me they understand that it's up to 4 weeks ONCE I HAVE EVERYTHING.
After all my years doing this I've learned to cover my butt. ;-]
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