Hi everyone, Is it necessary to have a contract for one off jobs or just if someone wants you as ongoing? I have only had calls for simple jobs and no-one has asked about signing anything. I have one client who has now said he wants to keep going, should I be sending him a contract? I don't want to scare him away. We have discussed privacy and deletion of his files etc and he seems happy. I will definitely look at the library though and get myself prepared.

I'm not sure how it works for one off jobs as I never done any, but if the relationship is ongoing, then a contract is a must. I know you mentioned that you did not want to scare the client away, but in the best interest of both parties, you should get one to ensure that the terms of service etc are clear to both. In this business you really should not operate without one. I know some people don't like the word 'contract', perhaps you could use 'agreement'? Whatever you call it, get it in black and white.

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Carlana Charles - Ciboney Virtual Solutions
Web: http://ciboneyvirtual.com Blog:http://ciboneyvirtual.com/blog

Hi Marie, I would suggest that, at the very least, to protect yourself you use some form of agreement between you and the client. If it's not an actual contract, then a letter of agreement should be minimum - in any case you should have something that details your working arrangements, understandings, rates, policies, late fees, etc. signed (digitally or otherwise) by both you and the client so that if ever there is a sticking point you can direct the client back to it.

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I always send a contract (I call it a letter of engagement) immediately. Now that I have an agreement I'm happy with, I always end telephone consultations with letting them know that before I commence work with people I have a letter of engagement I ask new clients to sign and get their email address and forward send it to them. A one-off can become regular and I don't want to get into "how come I didn't have to sign this before?". I think it avoids a sticky situation and looks professional.

Hi Marie,

I strongly believe that a contract for any work done is necessary to protect both you and the client. I agree with the suggestions posted here to call it a "service agreement" to make it seem less formal and scary. At the very least, the contract should describe the work to be performed and the agreed-upon rate of pay. That way if there's any confusion, you can clear things up right away, before either of you has invested a lot of time or money in the project. Just my two cents; hope that helps!

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Tammi Metzler ~ The Write Associate
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I do a lot of "one-off" jobs as you call it and I usually don't do a contract, but it all just depends on how I feel about the client. If I get an iffy vibe from them then I'll ask for a contract and up-front payment, but in my biz I get a lot of single project jobs especially around tax season and I don't bother with a contract, but I also get paid immediately at time of service.

I do contracts for ongoing jobs that I will be billing out, just so everybody's on the same page as far as terms, pricing, etc. Luckily I've had great clients so far and it's never been an issue, but I learned working in the corporate world that you have to protect yourself. If you don't have a contract and someone decides not to pay you don't have many options legally.

Thanks everyone! I like the 'letter of agreement' term. I suppose I could just contact the client and let him know that I wanted to make sure we are both on the same page regarding the work and ask him to contribute to the agreement as well. That way he wouldn't think I am trying to lock him into anything. I'll have to get in the habit (when the clients start coming!) to make sure I have some terms etc. More researching coming up in the document library! Thanks again! Marie

For the quick'n'dirty jobs from internet job sites, I've been sending an email that says, Here's what I understand will happen. And then at the end I ask client to reply to the email with "Agreed" in the subject line.
I figure that's not asking for much, though even this is not easy to get sometimes.

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Mary H. Ruth/Virtual Writing & Communications
http://www.writingVA.com

Ooh! I like that Mary - it is like being a good listener and then repeating back what they said. That way both parties will have input and a record of the agreement on their systems. As always - sometimes the simplest solutions are often the best. Thank you for that - it will work perfectly for the pocket-money jobs that come in (like the quick resume I had to type last week - less than an hour, but she was a lovely lady, so it had benefits!).

My letter of agreement is very similar to what Mary does - I have my standard info along with particular info about the client's expectations and a note that their reply to the email constitutes agreement. I don't know if it's necessarily legally binding, but it gives me a record to go back to *just in case*

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