Anyone else using MyHours have a problem getting to the site? - Virtual Assistant Forums

Angela Wills · #1 (**permalink**) 01-07-2008

I was using MyHours today and the site just stopped working. It seems to be down and it's saying they have an error with their mySQL server. Let's hope they've got good backups! Luckily I don't have anything I'd lose in there but what a great reminder that we need to have backups ourselves.

I'm sure they probably have good backups too and even if they site's down data probably won't be lost but you never know.

Anyone else use and having a problem logging into MyHours.com?

Rebecka Melson · #2 (**permalink**) 01-07-2008

I just tried to log in and it gave me an error message. I used it yesterday and it was fine.

Tess · #3 (**permalink**) 01-07-2008

I don't use MyHours but I can tell you that there are only a certain number of simultaneous connections allowed to any MySQL database at a time. So, if they have 250 connections then the 251st one will be denied but it doesn't necessarily mean the data is lost - it's all sitting there but there are too many people on the site.

They're probably just getting too big for their britches

It could also be that they just have a syntax error in their code but that doesn't seem as likely as being just plain busy.

Either way, I wouldn't worry.

I was curious about who owns this site - in case anyone else is too, here's the info

Angela Wills · #4 (**permalink**) 01-07-2008

Hey thanks for that info Tess! Yep I'm able to log back in now. I wasn't necessarily thinking that the data was lost but when I couldn't access it , it did make me think about what would happen if for some reason it WAS lost - like they suddenly dissapeared or something.

Good to know who owns it too

.

Tess · #5 (**permalink**) 01-07-2008

Sure thing

I know that feeling, the 'what if' in the back of your mind...I think you're right to keep a backup. Does MyHours allow you to download some kind of backup on a daily basis just in case?

Remote Admin Services · #6 (**permalink**) 01-07-2008

I know that MyHours will soon be charging for their reporting feature if you are currently using the 'freebie' mode. They might be doing the turnover now.

If not, yes, you can email or export to Excel, but you need to do this manually.

TerryG · #7 (**permalink**) 05-31-2008

I know this post is way after the fact, but I'm trying to sign up for MyHours and keep getting an error. I try to sign up again and it tells me my email address is already in the system. I've been through all of my email addresses trying to sign up and still can't get in. Does anyone know what could cause this? I'm using FireFox ... is it one of those systems that only works with IE?

katiebva · #8 (**permalink**) 07-08-2009

Is anyone having trouble logging in to MyHours today? I've run into the same issues as noted above, but this is a new error.

File or directory not found.
The resource you are looking for might have been removed, had its name changed, or is temporarily unavailable.

I hope it's the temporarily unavailable option.

Apex Virtual Assistance · #9 (**permalink**) 02-19-2010

Is anyone having trouble with myhours.com? It's been down on my end for about 3 days now.

Kerans VA · #10 (**permalink**) 02-19-2010

Originally Posted by Apex Virtual Assistance

Is anyone having trouble with myhours.com? It's been down on my end for about 3 days now.

Hi Trena,

Unfortunately, if you choose to use MyHours, you will find that the site is down quite often. It's actually why I stopped using them, it simply became too unreliable for my business and I chose a paid program. I did some research and picked OfficeTime because you can buy the program outright with none of those 'monthly billing' costs and it has all the functionality that I need as well as being an awesome program.

Good luck!