Highrise is a great solution for me. I have been wanting my current clients to use Client Spot etc. and I was getting no success. I really need to let them know when I first start working with them that this is the way we have to do things. It's not that they are not willing, but they are so busy (agents) that they won't take the time to log in.
Anyway, I wanted a way to e-mail tasks into a program instead of cluttering my inbox and be able to keep track of them. Highrise allows me to do that! I think telling my current clients to just e-mail one address with their tasks instead of having to log in will make a big difference
Doris