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#1 (permalink)   05-18-2010 Excel Virtual Services Contributing Member   Join Date: Oct 2009 Location: Beacon, NY Posts: 189 Remote Access Hello Everybody, Can anyone recommend a program/software that will allow me to remotely access client desktops? I am looking for a way to access their emails, file transfer and do work rquired but on their desktop. Thanks. Ivetteut: __________________ Ivette Matos, Excel Virtual Services http://www.excelvirtualservices.com

#2 (permalink)   05-18-2010 BusiMum Contributing Member Company name: Samurai Office Services   Join Date: Mar 2010 Posts: 236 Re: Remote Access Look at LogMeIn.com and particularly at the LogMeIn Pro product. Also sugarsync.com is another up and coming one. Cheers Fiona

#3 (permalink)   05-18-2010 The Invisible Assistant Contributing Member Company name: Invisible Business Solutions My latest Twitter: Just finished a 36 page double spaced transcriptio...   Join Date: Jul 2009 Location: Washington Posts: 103 Re: Remote Access I have used LogMeIn for years and it works great. __________________ Gina Cozza Invisible Business Solutions

#4 (permalink)   05-18-2010 leedrozak Resident Member Company name: My Office Assistant Small Business Practical Times: Web Security: Password Protection My latest Twitter: This is a great weekend to support #SBW2012. I wi...   Join Date: Aug 2008 Location: Western Pennsylvania Posts: 2,263 Blog Entries: 13 Re: Remote Access I like both LogMeIn and GoToMyPC. Keep in mind that what the client is comfortable with will be the program of choice in the end. __________________ Lee Drozak My Office Assistant

#5 (permalink)   05-19-2010 Excel Virtual Services Contributing Member   Join Date: Oct 2009 Location: Beacon, NY Posts: 189 Re: Remote Access Great recommendations Ladies. Now, does the client have to purchase these programs and do they have to download the software to their computers or is it something I can control via the web? Thanks. Ivette __________________ Ivette Matos, Excel Virtual Services http://www.excelvirtualservices.com

#6 (permalink)   05-19-2010 Gems Virtual Office Active Member Company name: Gem's Virtual Office My latest Twitter: DebFrawley: Do you have a Facebook Page? Here'...   Join Date: Aug 2007 Location: Williamson, NY Posts: 510 Re: Remote Access I like LogMeIn. Yes the client would have to download the program to the computer you would be accessing. They have both free and pro options. From your end you access their computer from the web. __________________ Deb Frawley Gem's Virtual Office

#7 (permalink)   05-19-2010 Excel Virtual Services Contributing Member   Join Date: Oct 2009 Location: Beacon, NY Posts: 189 Re: Remote Access Got it. Thanks everyone. I will check these out. __________________ Ivette Matos, Excel Virtual Services http://www.excelvirtualservices.com

#8 (permalink)   05-24-2010 janafd Contributing Member Company name: Virtually Supporting You, LLC   Join Date: May 2009 Location: Northern New Jersey Posts: 69 Re: Remote Access I use LogMeIn as well. I like that the client can switch LogMeIn off when I'm not using it which makes them feel comfortable that their computer is secure. __________________ Jána :daisy: www.virtually-supporting-you.com

#9 (permalink)   05-24-2010 AM/PM Virtual Assistants Contributing Member Company name: AM/PM Virtual Office Assistants   Join Date: May 2010 Location: Georgia Posts: 81 Re: Remote Access Mesh.com is another free option, but LogMeIn.com is good as well. Lynn __________________ Lynn Mallory AM/PM Virtual Office Assistants, LLC

#10 (permalink)   05-24-2010 TheGoldenRuleVA New Member   Join Date: Apr 2010 Location: New Hampshire Posts: 32 Re: Remote Access I was JUST going to ask this very same question, but here it is with the answers I needed! Wow this forum is great!! Question for the LogMeIn users...is the Free version sufficient? And, when I'm accessing a client's computer with LogMeIn can they still be using their computer? Thanks so much! __________________ Melissa, The Golden Rule VA "Creative Virtual Assistance for Direct Sales Superstars!"