[Question] RE Client Support

[Pen & Letter VA]

Hello Everyone,

I'm new to this forum and hope it's okay that I jump right in with a question for all you wonderful and experienced REVAs out there...

I have a new commercial real estate client asking for ideas how I could help with the following areas. I wondered what types of programs (free or costly) would you suggest be beneficial for VA collaboration on these:

1. Ongoing Client Data Management -- I have used ACT! in the past but that may prove to be too cost prohibitive for him. I have heard a lot about Constant Contact, do any of you support Clients this way and do you prefer it? Are there other online options just as good out there?

2. Tracking Marketing Results (tracking business generated via time/money invested in projects/activities vs. leads and referrals) -- Any suggestions on ways/programs that would best track and analyze this data?

3. New Client/Prospect Research -- What are some of the best strategies you've gone about doing this for your Clients??

4. Social Media Management -- What are some of the best processes you've learned to aide you in doing this the most efficiently?

I do hope it's appropriate to ask this group these questions, as I'm really interested in seeing what you all use/do to support your clients in these areas. Perhaps I can learn about something new and really great that I hadn't even thought of...

Thanks in advance for any input you'd like to share. Love this forum and really glad to be here!

Warmly,

~ Michelle

[On The Go RE Assistant]

HI Michelle,
I am just starting my REVA business, but I have been assisting agents and working for Prudential California Realty for the past 6 years. I have found that for ongoing client data management that top producer works very well and is simple to use. Top Producer 8i also allows you to track marketing for your client’s prospects. And for social media management I have recently found and use www.socialmadesimple.com this website is great because it will allow you to post to all of your clients social networks and it actually gives you content to post based on the industry you would like. Hope this helps somewhat.