I came across a well-written blog post by a VA named Reese Ben-Yaacov of RBY
The article is Virtual Assistant Rates: How Much Should You Charge?
I am always interested in ways that VAs bill without having to compromise rates. Reese doesn't use a retainer discount and she states reasonably why she does not.
She talks about how her rates were low and she attracted lower-end clients. She was also challenged by a former client who was used to paying her low rate but then questioned her increase.
Reese uses memorable phrases in her responses which I liked, "Never apologize for your worth." And, "...when you hire cheap, you get cheap. Bottom line." And, "If you say YES to everyone then you’ll have no room for the clients who really appreciate you and fill you with a passion for the work you’re doing."
I found this article on LinkedIn in a discussion. So I would like to remind VAs that using LinkedIn for discussion can lead to the spread of a good article on other sites, as I am doing here.
I'd be interested to know what other VAs think of Reese's ideas about setting rates and more importantly, her 'stick-to-itive-ness' to her rates, which I find inspiring.