Re: Retainer Fee Discount
I have seen two scenarios and am just curious which one you support: when offering a client retainer package or pre-booked hours at a discounted rate, do you bill any additional time at regular (non-discounted) rate, or at the same rate that retainer/pre-booked hourly rate comes down to? The first one, in my opinion, "penalizes" the client for giving additional work, however, it encourages the client to increase pre-booked hours in the future. The second one allows the client to "slack back to pay-as-you-go"...
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