Rates and Billing

Discuss setting rates and find billing resources and information.

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Old 07-04-2011
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Default Raising Fees
I have a client with whom I have worked for two years and do not have a contract with them. I know, I know..but so far it has worked very well without too many problems. Amazing, I know and it isn't my normal business practice it just happened this way with this particular client. I am thankful that our word means something to each other because we both trust the other.

My dilemma is how do I raise my rates and inform them of my intention? Do I bring up the fact that we are nearing the two year mark and have never formally signed an agreement and would like to do that now to avoid any future problems etc.?

Thoughts? Suggestions?

Thanks!
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Old 07-05-2011
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Default Re: Raising Fees
A very nice email letting them know that in 30 days or 60 days time that you will be raising the fee to $xxx is a very easy way to do that. Make sure to mention that you appreciate their business for the last two years and you look forward to helping their business going forward. Also mention that prior to the rate adjustment (never increase!), you will be sending a contract that outlines all the services you provide. Keep it simple and direct and they will probably just go ahead and sign without issue.
Good luck!
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Old 07-05-2011
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Default Re: Raising Fees
"SocialCandy" - thanks for the suggestions on how to word it. It is not always an easy subject to address.
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Old 07-05-2011
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Default Re: Raising Fees
I would be interested in knowing how this turned out. Was your client ok with it?
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Old 07-14-2011
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Default Re: Raising Fees
I am doing this TODAY with several clients. I appreciate the verbage input. This has been causing me much stress!

I was just about to post the same topic! Hopefully we can get more input.

Good luck and keep us posted!
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Old 07-26-2011
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Default Re: Raising Fees
Christine, I have actually not done it because I just read all the comments. Kept meaning to get back to this thread, but you know how it is....

I am still hesitant to go forward though. It's hard when you know the inside working of a business, no?

Danielle, how did your clients handle it?

I appreciate the input, Social Candy, and everyone's support.
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