Rates and Billing

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Old 09-19-2009
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Default Online payment - your credit card or your client's?
I'm considering offering some online services for potential future clients that would require online payment with a credit card. Just as an example, this could be something like setting up Google adwords (although I realise there are other payment options for Adwords, but just so you get the idea).

Would I have to pay for these services for my client first with my own credit card then invoice them, or obtain THEIR credit card details? I can't imagine clients being thrilled with the idea of giving me their credit card number to use!

Any ideas? Has anyone done this sort of thing before, and if so, how did you get around payment?

Kirsty.
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Old 09-19-2009
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Default Re: Online payment - your credit card or your client's?
Great question, I am curious to see how others have handled this situation.
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Old 09-19-2009
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Default Re: Online payment - your credit card or your client's?
Hi Kirsty,

Your clients will entrust to you their personal information such as a cc. That is why we have confidentiality agreements. Clients will need you to purchase all kinds of things for them such as, business cards, letter head, Aweber, IContact, 1Shoppingcart etc.

I hope that helps,
Andrea
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Old 09-20-2009
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Default Re: Online payment - your credit card or your client's?
Andrea is correct. I have credit card information for all of my major clients. You should not have to use your own credit card for purchases on behalf of your clients.
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Old 09-20-2009
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Default Re: Online payment - your credit card or your client's?
Thanks Andrea. Researching and preparing a confidentiality agreement is another thing I will add to my to do list! So much to learn...
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Old 09-20-2009
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Default Re: Online payment - your credit card or your client's?
Originally Posted by CardinalPointVA View Post
Andrea is correct. I have credit card information for all of my major clients. You should not have to use your own credit card for purchases on behalf of your clients.
Thanks also Karalyn, I'm loving this forum - I would have been slightly lacking in confidence asking for a client's credit card information without knowing that's the usual practise.
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Old 09-20-2009
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Default Re: Online payment - your credit card or your client's?
Thanks everyone I too was hesitant to ask clients for their cc, now I can proceed with confidence.
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Old 09-20-2009
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Default Re: Online payment - your credit card or your client's?
Thank you, I also love this forum. Any question I have had up to this point has been answered. It is a good feeling knowing that I am not alone.
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Old 09-20-2009
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Default Re: Online payment - your credit card or your client's?
Originally Posted by Kirsty View Post
Thanks Andrea. Researching and preparing a confidentiality agreement is another thing I will add to my to do list! So much to learn...
I know! But, it can be so exciting! You will do great~

Andrea
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Old 09-20-2009
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Default Re: Online payment - your credit card or your client's?
Always the clients cc. Client benefits by getting points, some cc track expenses and report so they always have a record of their expenses.

If a client wanted me to use my own, that would be a red flag.

Cheers!!
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