Rates and Billing

Discuss setting rates and find billing resources and information.

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Old 10-26-2008
carol13021
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Default How to get paid if leery of paypal
O.K., I just read a thread about the best way to get paid. A lot of people responded use paypal. I got burned with paypal. I had a paypal account but had not used it in 3 years. I get my bank statement and they are charging me a fee for insufficient funds, which it turns out is a $ 3,700 purchase "made" by "me" through paypal. Needless to say it wasn't me so I had to close all my bank accounts attached to the paypal account because my bank said that they could guarantee me the "purchase" would try to go through again 2 more times. I would have gotten hit with more fees by my bank since they would only write off the fees one time. I saw people use something on google, any more info would be helpful. Sometimes people say no money orders, why...are they easy to fake?

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Old 10-26-2008
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Default Re: How to get paid if leery of paypal
I don't use PayPal; I feel that their fees are simply too high. I accept cheques or cash or Interac money transfer. Check with your bank, Interac money transfer is available in Canada through the major banks, but I don't know if it is available in the US.

Interac is done through on-line banking. The customer makes the payment to the Vendor and a message is sent to the Vendor via email. The Vendor receives and email and includes a link to click to deposit the money in their own bank account. I use it often to transfer money between the business account and my personal account (different banks). The beauty of this service is that the Customer pays the service charge ($1.50), not the Vendor. The service fee is the same whether the payment is $100 or $1,000.

Here is a link telling more about it: http://www.interac.ca/merchants/prod...es_ol_main.php

No one has used this payment method with me yet, but it's a viable option.
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Old 10-26-2008
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Default Re: How to get paid if leery of paypal
Google Checkout is another option besides the ones Julia mentioned.
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Old 10-26-2008
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Default Re: How to get paid if leery of paypal
Originally Posted by vainparadise View Post
Google Checkout is another option besides the ones Julia mentioned.

That looks great! It's about half the cost of PayPal.
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Old 10-26-2008
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Default Re: How to get paid if leery of paypal
Darn it! Google Checkout is only available in the US and UK - hope it's made available to Canada soon.
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Old 10-26-2008
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Default Re: How to get paid if leery of paypal
Another useful service for people with a UK bank account is NoChex - with a Merchant Account you can accept international payments.
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Old 10-26-2008
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Default Re: How to get paid if leery of paypal
That sounds like not so much a PayPal problem as it is a hacking problem. I'd keep an eye on all online accounts, and file a complaint with PayPal on that one.
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Old 10-26-2008
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Default Re: How to get paid if leery of paypal
I haven't heard of google checkout on a VA website but of course the idea of charging the client instead of the VA for payment process is appealing. I use paypal but I don't like the charges. It's very convenient though and my clients have paypal accounts so it works well for them.

I was thinking of adding google check out instead of paypal but I wonder how many clients would then simply want to start mailing checks to me instead of using google. I didn't want to get into using checks. That was my only thought.

Jan
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Old 10-26-2008
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Default Re: How to get paid if leery of paypal
Thank you, Julia.

I don't like to use Paypal either. (Probably had 100 good transactions, but the one bad one was enough!)

I'm going to look into this Interact thing more closely.

Thanks again.

Gladys
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Old 10-26-2008
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Default Re: How to get paid if leery of paypal
I had used paypal for a few years with no problem but when you have a problem, no one wants to handle it. When I called paypal about the transaction they told me it was my bank problem not theirs. The bank said the same thing.
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Old 10-26-2008
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Default Re: How to get paid if leery of paypal
Carol13021 - Same thing happened to me. Paypal sent me to my bank and my bank sent me to paypal. Ended up being something Paypal had to do but it required faxing and many, many calls and emails from me to their customer service to solve it. Haven't had an issue since but it did leave a bad taste in my mouth.
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Old 10-27-2008
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Default Re: How to get paid if leery of paypal
I have a friend who just sold her gift basket business. She didn't like PayPal, had an issue with a customer and PayPal sided with the customer.
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Old 10-27-2008
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Default Re: How to get paid if leery of paypal
thanks...Has anyone used Revolution money exchange?
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Old 10-27-2008
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Default Re: How to get paid if leery of paypal
Hello

I am still having a bad experience with paypal, it's concerning a charge back that did not occur according to my customers bank, but paypal has it has a chargeback and my account has been blocked. I am so fed up with them and I can't close my accont with them until this mess is rectified.

Anyway, I am now working with two payment solutions, www.propay.com (a yearly fee is involved) and www.alertpay.com ( I need buttons for my website and they provide them without having a merchant account, transition fees are very high and no yearly fee). I am test driving both to see which is better.
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Old 10-31-2008
carol13021
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Default Re: How to get paid if leery of paypal
Thanks for the tip, I am going to look into google checkout today. I'll let you know how I make out.
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Old 11-06-2008
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Default Re: How to get paid if leery of paypal
I have only been using PayPal recently, but not to accept credit cards. I do use it for bank transfers from the client with no charges. So far so good.

Sue
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Old 12-04-2008
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Default Re: How to get paid if leery of paypal
I agree, think about looking into Google. I've had one bad deal with paypal and it's very frusterating.
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Old 12-20-2008
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Default Re: How to get paid if leery of paypal
GoogleCheckout will allow you to send an invoice to your client - then once they receive it they pay with a credit card, etc. Many people now have google accounts - so using google checkout is usually a seamless process for them.

*I am curious about AlertPay and SWREG? Anyone use SWREG? I think it's mostly for computer consultants and software providers. But not positive; testing it out to see how it works.

Nancy
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Old 12-21-2008
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Default Re: How to get paid if leery of paypal
Does google checkout charge fees to the payee or the merchant or both? I can't seem to find that answer.
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Old 12-21-2008
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Default Re: How to get paid if leery of paypal
I've used PayPal before and I have a couple of clients that insist on using it but overall I don't like it. It doesn't take much to get caught up with them. They side with the customer almost all the time even when the customer is at fault or dead wrong. The vendor always gets punished with very little proof if any that they did anything wrong. I've been there before and it wasn't pretty either. Now I use a feature offered by my bank to send invoices to people and they can pay them. I pay $10 a month for the service but I don't have any transaction fees or headaches either.
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