Policies and Procedures

Discuss the importance of policies and procedures in your virtual assistance business.

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    #11 (permalink)  
Old 02-02-2009
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Default Re: Terms/Policies/Invoicing for Hourly & Per Project Clients
Originally Posted by Jocarole View Post
Wow, really good information here. I would think that one hour and 15 minutes would be billed as that, if the billing is being done in 15 min increments.. and for 25 minutes, I would bill 30 minutes. Anyone else think this way?
Jo-Carole
I bill in 15-min increments, & round to the next 1/4 (.25) hour like you said.
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Old 07-16-2009
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Default Re: Terms/Policies/Invoicing for Hourly & Per Project Clients
I have a question about price quotes. How do you know how much to quote for each service? I'm afraid of giving a quote that is completely off and looking unprepared. Is there a standard time that it should take that I am unaware of? I have a 48 hour turn over time set - but I'm still unsure of that price quote! Does anyone start work without the price quote? That doesn't seem right though... ????
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Old 07-18-2009
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Default Re: Terms/Policies/Invoicing for Hourly & Per Project Clients
I think I've always given a quote. It's usually always something I'm experienced in, so I can give them a low-high estimate of hours. The more information you can cull from your potential client, the better estimate you can give. If it's something that you absolutely can't give an estimate of because of variables, offer to do an hour of work and let them know at the end of that hour what you can accomplish (though this is typically something that maybe only existing clients are willing to do).
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Old 08-28-2009
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Default Re: Terms/Policies/Invoicing for Hourly & Per Project Clients
I'm working on my contract/work agreement. I plan to have a monthly retainer rate. I've seen some with a one year contract but a 30 day cancellation policy. Any other types out there?
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