Policies and Procedures

Discuss the importance of policies and procedures in your virtual assistance business.

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Old 05-02-2008
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Default Payments and Deposits
I hope I am putting this in the right place. I was wondering in anyone charges a deposit upfront for. I am especially wondering about this with new cleints. I am thinking as I do more business with someone I may not require a deposit. If so how much of a deposit would you require?

Lisa
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Old 05-02-2008
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Default Re: Payments and Deposits
Lisa,

Take a peek at the "rates & services" section under business development. There are similar questions to this one you are asking.

Also, I did some simple research through the directory of VAs and just looked their websites, at what was popular and which methods fit my needs.
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Old 05-02-2008
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Default Re: Payments and Deposits
Thanks I will look under the other section.
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Old 05-02-2008
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Default Re: Payments and Deposits
Hello.. All of my new clients pay a deposit before I start then pay the rest after I have completed the project.. (If paid by check - I wait several days to allow it to clear the bank before I hand over the finished product).. Hope that helps.....
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Old 05-03-2008
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Company name: At Your Service Freelance Admin Support
 
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Default Re: Payments and Deposits
Yes, I require a deposit. It is different depending on the negotiated rate.
From all of the research I have done, I haven't ran across any VA's that didn't state a deposit requirement in their rates.
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Old 05-03-2008
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Default Re: Payments and Deposits
I require a minimum $100 deposit prior to starting any client work. I don't offer retainer packages, only by the hour. Their deposit is applied to their first invoice. If I do on-site work then payment is made in full at time of service and I don't require a deposit.

Most of my on-site work is just for office organization or similar projects, although I do have one older couple that I go to once a month and do the bookkeeping for their business because they just live a couple of miles from me.
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