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#1 (permalink)   06-23-2011 VirtualAngelsUK New Member Company name: Virtual Angels   Join Date: Jun 2011 Posts: 29 Client Email Management Hi, I have a client that would like me to begin to manage all of her emails. Believe it or not, this is the one thing I have never set up before. Now Im in the process of setting up a gmail account (I've decided not to go the outlook route) - well two really which will be info@virtualangels.co.uk and ursula@virtual-angels.co.uk. How do I go about getting access to a clients emails for answering and filtering when she is outlook based? What do you use and how do you do it? thanks Ursula

#2 (permalink)   06-30-2011 Tess Senior Member Company name: Codehead, LLP Latest blog post: SEO Q&A   Join Date: Apr 2007 Location: Portland, OR Posts: 9,131 Blog Entries: 3 Re: Client Email Management I always had passwords for client email and managed from inside their email client - but it doesn't sound like that's what you're looking to do. Perhaps this article will help? __________________ Create a welcome packet for new clients with this guide and free templates! (Available in PDF and Kindle versions)

#3 (permalink)   06-30-2011 AmyJohnson New Member   Join Date: May 2011 Posts: 33 Re: Client Email Management I look forward to hearing more on this thread, whilst I normally work in the same way as Tess I have been curious about the alternative! Thanks for raising the question Ursula!