Phone, VoIP, Fax, Email

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Old 10-12-2008
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Cell phone call forwarding...still charged!
Wow...I just learned something new. I am deciding if I want to use my cell number as my business line. I figured when I was home I can just route the calls to my home line so I didn't use my airtime. But with Verizon, you are still charged airtime when you forward your calls to a landline! So what's the advantage to that? That would defeat the purpose for why I would do that.

This is probably not news to many of you, lol. But it was just a definite eye-opener for me.

From their website:

Description

Forward your calls to another phone number, including your home or office number. Your wireless phone will not ring until you deactivate the service. Airtime applies to forwarded/transferred calls even if you send the call to wireline telephones. When forwarding calls to phone numbers outside your local calling area, you’ll be billed for any toll, long distance, and airtime charges incurred. Additional per-minute charges may apply to all forwarded calls. This feature is also known as "Immediate Call Forwarding".
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Old 10-12-2008
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Default Re: Cell phone call forwarding...still charged!
Hi Christie,
I did not know that. It figures though that the cell companies would charge for that. Thanks for alerting us though.

Have thought about getting a service like Ring Central and then you have the ability to forward that to your cell if you want to or have it go to your Ring Central account if you don't want it to? That way you could listen to messages in your Ring Central account and not have to use your cell minutes. I didn't use Ring Central for very long (just didn't have a need) but I believe you also set it up to make call outs as well. Maybe others more familiar with Ring Central will chime in here about that.
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Old 10-12-2008
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Default Re: Cell phone call forwarding...still charged!
Hi Christie -
One option to look at with your cell phone company - many of them if you have been a loyal customer will give you perks you just have to ask. I have on my phone free incoming local calls - and my home/office number is local so I can call forward for free.
Just a thought...

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Old 10-12-2008
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Default Re: Cell phone call forwarding...still charged!
Thanks for both of your suggestions! I will definitely look into them. Sometimes there's SO much info and options that it makes my head spin, lol.
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Old 10-12-2008
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Default Re: Cell phone call forwarding...still charged!
Hi Christie
I have been an long time customer of Verizon Wireless and I fwd calls all the time to my land line number and have never been charged for air time. I would call them and ask why you've been billed. If it is a mistake they are great about immediately crediting you.
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Old 10-12-2008
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Default Re: Cell phone call forwarding...still charged!
Originally Posted by LoriLee View Post
Hi Christie
I have been an long time customer of Verizon Wireless and I fwd calls all the time to my land line number and have never been charged for air time. I would call them and ask why you've been billed. If it is a mistake they are great about immediately crediting you.

Lori - I've never actually done it - never had a need to - so I don't know if I would actually be charged. I've been with VW for 14 years now, so maybe I will be grandfathered in? lol I'm going to call them & see what they say! That would really help me out a lot. Then I would give out my cell number and not have a problem with it since I could forward it to any phone line at any time.

Thanks!
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Old 10-14-2008
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Default Re: Cell phone call forwarding...still charged!
UGH! I just called Verizon and they said that definitely calls will be charged even if I forward them to my home phone! That really stinks.
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Old 10-14-2008
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Default Re: Cell phone call forwarding...still charged!
Wow.. I need to check my plan because I have Verizon as well. I'll have to ask my hubby since he gets the bills.
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Old 10-14-2008
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Default Re: Cell phone call forwarding...still charged!
Originally Posted by tamikarjohnson View Post
Wow.. I need to check my plan because I have Verizon as well. I'll have to ask my hubby since he gets the bills.

Yeah it's a real bummer. But, whatever! You might be getting charged but perhaps you are still staying within your minutes.
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