Phone, VoIP, Fax, Email

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Old 03-06-2009
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Default Call Recording
Can anyone recommend a service that you use or know about for call recording? I found on here a post about Pamela for Skype but was also wanting some other feedback.
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Old 03-06-2009
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Default Re: Call Recording
Dawn,

I answered your question incorrectly and then deleted my answer. I think you are looking for a recording service...is that so? You're not looking for a call recording program like audio acrobat; which I recommended but then I deleted because I don't believe I have reasoned your question properly.

I looked at the Pamela program and that looks like a call management-type program. I don't have any suggestions for something like that...but if I do..I'll be back!

Janine
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Old 03-07-2009
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Default Re: Call Recording
Originally Posted by vainparadise View Post
Can anyone recommend a service that you use or know about for call recording? I found on here a post about Pamela for Skype but was also wanting some other feedback.
Dawn, I don't know of a service but when I was looking for a voice recorder for recording my instructor's lectures I found that you record phone conversations using voice recorders like Sony, Olympus, etc. Just another option to think about. HTH
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Old 03-08-2009
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Default Re: Call Recording
Thank you both for your responses!

The purpose would be for my client to be able to record client information calls. There was an issue this past week w/someone not acknowledging something that was clearly defined during the call.
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Old 03-08-2009
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Default Re: Call Recording
Hi Dawn,

Ok..now I see.

I used to record conversations that I had to transcribe (minutes of meetings) via the telephone using a plain old tape recorder and a suction-type microphone device that I picked up at Radio Shack. But I am sure there more sophisticated devices that Jo-Carole has recommended.

Janine
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Old 03-08-2009
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Default Re: Call Recording
It looks like Grand Central records calls. Hope this is what you are looking for. It's only available in the US as yet - hopefully it will get to the UK soon!

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Old 03-08-2009
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Default Re: Call Recording
Dawn, I just came across this recording option for Skype and heard it works well.
http://www.powergramo.com/
Jo-Carole
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Old 04-21-2009
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Default Re: Call Recording
Thanks for the information! I will check these options out as well incase a client requests it.

Suz
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Old 04-21-2009
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Default Re: Call Recording
I've used Call Graph to record Skype calls, it's pretty simple and can be set to record automatically. callgraph.biz

Oh and it's free.

HTH
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Old 04-21-2009
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Default Re: Call Recording
We actually went with http://www.nocostconference.com/ and I have to say it is awesome. You have the option for web control of the calls as well.
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