Video Tutorial: How to bill for retainers - Virtual Assistant Forums

Rebecka Melson · #1 (**permalink**) 08-30-2008

One of my clients has requested me to provide video tutorials to his staff showing them how to do certain procedures in QuickBooks. I needed to do a test run, so I decided to use you all as my guinea pigs. LOL

Here is my first ever video tutorial answering one of the most common asked bookkeeping questions by VAs, "How do I bill my customers for retainers?".

Please view it and give me your comments. I know I need some more practice on the speaking end of it, but I'd like to know what your thoughts are.

Thanks!

Video Tutorial: How to bill your customers for retainers

It's a .wmv file you will need Windows Media Player to view. If you have any problems accessing the link pm me your email address and I will email it to you.

KathyCrofoot.com · #2 (**permalink**) 08-30-2008

Rebecca,
I received a message: This is a private file, only the owner can download it or view it.

Rebecka Melson · #3 (**permalink**) 08-30-2008

OK, I must have set it to private. Let me go see if I can change it.

Rebecka Melson · #4 (**permalink**) 08-30-2008

Ok, try it now. I changed it to public viewing. Doh!

Vicky · #5 (**permalink**) 08-30-2008

Rebecka, just viewed the tutorial, I do not use QBs but explanation was very clear. You sounded a little nervous but that will go with practise.
The screen images were not very clear, but that could have just been my Broadband speed, (we have very slow broadband here in Ireland compared to other countries). Will wait and see what others say.

Congratulations on the wonderful tutorial.

KathyCrofoot.com · #6 (**permalink**) 08-30-2008

Thank YOU - that worked very well. I like this. Could you tell me what program you used to do this?

Rebecka Melson · #7 (**permalink**) 08-30-2008

Originally Posted by kathyscache

Thank YOU - that worked very well. I like this. Could you tell me what program you used to do this?

Thanks, Kathy. I used Windows Media Encoder.

KathyCrofoot.com · #8 (**permalink**) 08-30-2008

Is that something that comes with windows, or a separate program? I'm working on a training manual for a client, and this would be extremely helpful.

Rebecka Melson · #9 (**permalink**) 08-30-2008

It was a free download I found through a tutorial site. Here is the link.

Robin_Holstein · #10 (**permalink**) 08-30-2008

Good job! You have caused me to reflect on how I bill retainers! hmmmmm

KathyCrofoot.com · #11 (**permalink**) 08-30-2008

My favorite 4 letter F word (FREE). I'm getting a new computer in a couple of weeks, I'll have the IT folks download it and set it up for me.

Thanks Rebecca. The tutorial was been really helpful.

Fiona · #12 (**permalink**) 08-30-2008

Until now I've never seen Quickbook's format - I use Sage software. Quickbook looks very user friendly and self explanatory. I'm going to start checking it out.

Thanks a million

Fiona · #13 (**permalink**) 08-30-2008

Me again - I was just about to ask what software you used for your tutorial and I see you posted it back in September 07 - Thanks a million

D_Victoria_Virtual_Assistance · #14 (**permalink**) 08-31-2008

Rebecka,

That is a very good tutorial. I can absolutely tell you know 100% what you are teaching and talking about. The screen was clear, you used your mouse pointer to bring the attention to certain areas of the screen you wanted to focus on. Overall, very nice job.

I recently created some training videos for a client (so that he can train his employees on certain program) and I used Jing Project. I think I may try out the program you used you the next time I do a training video. While Jing Project is a great product (and FREE), you can only record for up to 5 minutes.

Nice job

Rebecka Melson · #15 (**permalink**) 08-31-2008

Thank you Darlene, I appreciate the feedback.