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Old 03-07-2009
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Default My first invoice to new client
I invoiced my first client ...another VA (1st time) this past Monday through Paypal as requested. I haven't received payment yet. I am not familiar with invoicing.

Is there a period of time one waits to get paid?

I signed the VA's contract (I did not request her to sign mine...will rectify this though). Her contract did specify payment would be given upon receipt though.

I can send a "reminder" through Paypal but I haven't done so yet, I want to give her time, how much time is unclear though.

I would appreciate what you would do in case? Thanks in advance....


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Old 03-07-2009
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Default Re: My first invoice to new client
If you both agreed to payment upon receipt, thats exactly when it is due, upon receipt but, she might be really busy.. I probably wouldnt send a reminder just yet but maybe a quick email asking her if she received your paypal invoice. Im sure, like everyone,, her email is inundated every morning, it might be a simple case of overlooking it. That is what I would do. Hope that helps.
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Old 03-07-2009
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Default Re: My first invoice to new client
I always give 10 days from date of invoice for payment, then I send a reminder through Paypal and another directly about 2 days later.
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Old 03-07-2009
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Default Re: My first invoice to new client
Originally Posted by ChristinaVOS View Post
I always give 10 days from date of invoice for payment, then I send a reminder through Paypal and another directly about 2 days later.
That's pretty much my policy as well. Give them about a week and a half, then reminder, then follow ups. And work is suspended if no payment is received after 10 days, as I'm not going to keep working on the risk that I'll never get paid for it!
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Old 03-07-2009
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Default Re: My first invoice to new client
I agree with everyone else, I give 10 days and then stop work. However I have never had to stop work. I do have one client that is sometimes late but I know it is because they have many projects going and it is usually sitting in a to-do area. I send a gentle reminder and then get payment promptly.

I make this exception based on this one client but I would not recommend this overall.
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Old 03-07-2009
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Default Re: My first invoice to new client
Payment is due upon receipt then that is when it should be paid. One client of mine didn't pay upon receipt and I waited 48 hours, that's was my unofficial wait-time and then I sent an email asking if she received the invoice. Then she paid it. I figure that I start work when they ask and I'll accommodate any questions during the day and out-of-the-oridinary issues so payment should be made on the terms we agreed upon in the contract. (For the record, every time I send this client a PayPal invoice now, for completed work, I follow up right away with an email indicating that I have sent the invoice and since then I've never had any delays.)

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Old 03-08-2009
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Default Re: My first invoice to new client
Thanks everyone for your feedback, it did help...I decided to wait till tomorrow which will be 7 days from when I sent the invoice. Then I will send a paypal reminder..only because maybe she did overlook it. I know she has a busy practice. But she also has it in her contract "paid on receipt"...I know I should have had her sign my contract. I have her contract (but it's not signed), she said she would send it in the mail but didnt and I didn't ask. Can you tell I'm new at this She is very nice and I don't expect a problem. Just wanted to know what everyone thought.

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