Hey there,
I'm going to "latch" on to and revive this old thread since it basically answers my question.
My client keeps a Guest Book on her counter (she owns a retail store) and I decided to go ahead and put it all into a database for her so that she can use it when she starts to do mailings and such. I started to create an Excel file for it but stopped because I wasn't sure if that was the best tool or not. Now I know, thanks
I still have a few questions:
- What information (columns) do you usually include in your lists? This is a handwritten Guest Book so some people put two names (i.e. Jack & Jill Hill), some people put a full address, some people put in just the city and state, some give emails and some don't, some even provide phone numbers. Also, how do you usually break out your columns? Do you just have one column for the entire name or do you have one for the first name and one for the last (that kind of thing)? Should I create a master list with all information (for tracking and such) and then another list to be used strictly for emails and newsletters?
- How does this list keep up-to-date when people subscribe to a newsletter or add themselves to your mailing list ongoing? Does it automatically get updated without you having to do anything through whatever service you're using?
- What is the etiquette regarding first time mailings? In other words, since these are names she's been collecting for over a year and she hasn't gotten into newsletters yet (she still doesn't even have a website
but soon will), should she (I) send out an initial..."Woohoo! We're now online!" sort of email to everyone that provided an email address with a note explaining that we're updating her contact list and if they'd like to keeping receiving notices, please opt in (or something like that). Or is it more appropriate to just scrap the whole thing and start her list from scratch? I don't want to start sending newsletters out of the blue, but I'd also hate for her to lose all of that contact potential.
Well, I think that's it. Sorry for this being so long.
TIA