I am wondering what kind of questions will a new client as me? What questions should I be prepared for? Should I put a list of these questions on my website for client curiosity? Please help!:conf used:

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Have a fantastic day! Dekota
Aspiring VA

Different clients will ask different questions, depending on what services you offer. So... what services do you offer?

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Lily Chambers, The Virtual Office Goddess, LLC
Author "How to Do Your Own Small Business Bookkeeping"

I have been speaking to a potential client. Who happens to be blind. I did not realize she was blind and so when typing to her I answered the following questions:

What can you do for me that a $6.00 an hour VA can do?
What changes do you envision for my websites?
What are your work hours?
Do you accept PayPal?
Are you available during the evenings?
Do you have a fax?
Do you have the ability to keep track of your time worked?

The reason she chose me to call was, when she viewed, using audio, my site it had no misspelled words nor grammar errors.

Isn't that interesting

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Action Jackson Virtual Assistant|

Originally Posted by Action Jackson VA

I have been speaking to a potential client. Who happens to be blind. I did not realize she was blind and so when typing to her I answered the following questions: What can you do for me that a $6.00 an hour VA can do? What changes do you envision for my websites? What are your work hours? Do you accept PayPal? Are you available during the evenings? Do you have a fax? Do you have the ability to keep track of your time worked? The reason she chose me to call was, when she viewed, using audio, my site it had no misspelled words nor grammar errors. Isn't that interesting

Yes that is very interesting actually! I am afraid I wont be prepared! Should I post possible questions on my website??

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Have a fantastic day! Dekota
Aspiring VA

Originally Posted by Office Goddess

Different clients will ask different questions, depending on what services you offer. So... what services do you offer?

Well, this ervices I offer are...

•Appointment Confirmation
•Appointment Reminders
•Accounting/ Bookkeeping (Small Business)
•Calender Management
•E-mail Management (Inbox)
•Transcription
•Word Processing
•Travel Arrangements
•Newsletters
•Proofreading/Editing
•Website Updating
•Data Entry
•Follow-up Letter Writing
•Internet Research
•Payroll
•Typing
•Reminder Services

So I guess you cant completely answer this accurately then when things can range from size of the project to what exactly your clients wants done during the prject?

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Have a fantastic day! Dekota
Aspiring VA

You can do a FAQ page. Then respond with answers, but the stinker in doing that is you may turn off a client with your answers.

I would go with creating a note book on questions that you have in mind, then writing your responses.

Over time you will get the feel of the questions and what kind of response they are looking for.

The most frequently asked questions are your rates. This is because your site tells them everything you can do for them (so it should anyway).

Andrea~

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Action Jackson Virtual Assistant|

Originally Posted by Ideal VA

So I guess you cant completely answer this accurately then when things can range from size of the project to what exactly your clients wants done during the prject?

That's correct. But, pretend you are a client and start asking yourself questions then answer them. This should help in gaining experience in the Q&A Session.

Andrea~

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Action Jackson Virtual Assistant|

Thanks so much for all of your help! I have a notebook that I have been keeping since I started the business. I think I am only about two to three weeks in right now. I think I am on my way....

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Have a fantastic day! Dekota
Aspiring VA

Originally Posted by Ideal VA

I am wondering what kind of questions will a new client as me? What questions should I be prepared for? Should I put a list of these questions on my website for client curiosity? Please help!:conf used:

Let's see... Do you have kids? Are you pregnant? Do you plan to get pregnant? ut:

Seriously. Of course, I know the reason for asking this (even though I'm pretty sure it's illegal) is to find out if there are potential distractions to deal with. They should really just ask, "Are you confident you can handle all your work if any distractions come up?" "Do you have a quiet environment to work in" (or something like that...)

There are a million possibilities for questions potential clients can ask, so the main thing is to just understand your skills & your policies - & be honest!

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shana
www.shanafore.com

Originally Posted by frsvirtual

Let's see... Do you have kids? Are you pregnant? Do you plan to get pregnant? ut:

LOL That had me laughing out loud!

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Action Jackson Virtual Assistant|