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#1 (permalink)   07-03-2011 All Round Admin Solutions New Member   Join Date: Jul 2011 Location: NSW, Australia Posts: 26 Quality assurance Hi, As part of my business' quality assurance, I am offering ongoing clients a monthly review meeting to make sure that their needs are being met and to discuss other possible areas I can be of assistance. Do you think this is an effective way of creating a good professional relationship with clients? Are there other things I can put into place to ensure quality assurance? __________________ Kirsty Kraynik www.aras.com.au