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#1 (permalink)   04-21-2009 SuzVA New Member   Join Date: Apr 2009 Location: North Texas Posts: 47 Recording calls I was reading about call recording services and wondered if anyone is using it or has used it with their clients or for their clients? If yes, was it included in the service agreement? Suz North Texas

#2 (permalink)   04-22-2009 Office Goddess Senior Member Company name: The Virtual Office Goddess, LLC   Join Date: Aug 2007 Location: Boulder, CO Posts: 2,966 Re: Recording calls I don't use them but be aware that in many states recording calls is illegal unless BOTH parties are aware of, and acknowledge the recording at the BEGINNING of the conversation. __________________ Lily Chambers, The Virtual Office Goddess, LLC Author "How to Do Your Own Small Business Bookkeeping"

#3 (permalink)   04-23-2009 SuzVA New Member   Join Date: Apr 2009 Location: North Texas Posts: 47 Re: Recording calls Ok, I don't know that it will be needed, but if so, I will keep that in mind. Thank you! Suz

#4 (permalink)   04-23-2009 Office Goddess Senior Member Company name: The Virtual Office Goddess, LLC   Join Date: Aug 2007 Location: Boulder, CO Posts: 2,966 Re: Recording calls Here's a good thread that discusses various methods of recording calls - may be helpful in the future. __________________ Lily Chambers, The Virtual Office Goddess, LLC Author "How to Do Your Own Small Business Bookkeeping"