General Client Relations

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Old 01-30-2009
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When clients don't pay - Parts 1 & 2
From Home Office Warrior - a great set of two articles on how to approach a client when $$$ is owed *without* having to resort to strong-arming. Want to find out how to get paid AND maintain your professionalism? Click the links to check these articles out:

When Clients Don’t Pay: How to Collect Without Involving the Mafia
"It’s easy to get your knickers in a twist when somebody owes you money. Let’s be honest; your first concern is paying your own bills, so when you have to ask repeatedly for a client to pay an invoice, your shoulders bunch up and your brow gets all wrinkly. That’s not good posture to have when you’re trying to help other clients and bring in new business. So what can you do about it? "

When Clients Don’t Pay: Part II – How to Get Paid without Hiring Muscle
"You may feel like strangling the object of your invoice woe, but save it for your daydreams.
You can still get what your entitled to without drama or… screaming. Trust me on this one, I’ve been both the screamer and the screamee; you lose even when you 'win.'"
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Old 01-30-2009
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Default Re: When clients don't pay - Parts 1 & 2
I read these 2 articles this morning and they are quite valuable. Keeping your composure under these circumstances if very important.
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Old 01-31-2009
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Default Re: When clients don't pay - Parts 1 & 2
Do you think it is unprofessional or causes "bad blood" with the client to ask for payment up front?
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Old 01-31-2009
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Default Re: When clients don't pay - Parts 1 & 2
Thanks a million for sharing this, Tess.
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