General Client Relations

Discuss virtual assistant / client relations, ideal clients, and more.

Forum Sponsor (Advertise with us)
Closed Thread
 
Thread Tools Display Modes
    #1 (permalink)  
Old 05-12-2008
Junior Member
 
Join Date: Apr 2008
Location: Currently in Portland, OR
Posts: 417
Send a message via Yahoo to VagabondetteVA Send a message via Skype™ to VagabondetteVA
Default On responding to RFPs
Recently I put a RFP out there for logo design, webpage design and business card design. I received lots of great responses but there were some trends that I saw in a few of them so I thought I’d post here about some things to watch out for when you’re responding to a RFP.

1 – When presenting your quote, don’t forget to indicate what currency you’re using. There are US Dollars, Canadian Dollars and Australian Dollars – all of which have a different value. In addition, if you are submitting a bid to someone outside of your country, the quote should be in their currency, not yours, so they don’t have to do the calculations. The more work they have to do to figure out your RFP, the less likely it is they’ll give you the work.

Finally, if you have any special taxes or anything you have to charge that are specific to your country, make sure you indicate why you are charging them. There is some sort of Aussie tax that appeared on a few of my bids and I have zero idea what it’s for, just that it adds several hundred dollars to the cost of my project. My suggestion would be that if you are responding to someone outside of your country, it might be better to just quote the total price since most people don’t much care what part is going to you and what part is going to taxes.

2 – If the issuer requests special information or a breakdown of your bid, provide it. In my case, I asked for a comprehensive bid as well as costs for each individual element, should I decide to not do the entire project at one time. This is a great time to point out if you are giving them some sort of bulk discount. However, ignoring the request for the breakdown just means your proposal is probably going to be trashed before it’s ever really read because a) you didn’t follow the instructions and b) most people look at the bottom line first.

3 – If the issuer provides samples of what they’re thinking of for the project, review them and comment on the fact that you reviewed them so that the issuer knows. Give your opinion. That will show that you went the extra mile to look at all of the information provided. If you don’t comment it may be assumed that you didn’t look at them at all which would indicate you’re not too committed to the details of what the issuer wants.

4 – If the issuer asks for a timeline for start and completion, provide it. You can caveat it by mentioning that it is based on current availability, which may change, but provide something so we know whether you can start in 2 days or 2 months and whether it’s going to take 2 weeks or 2 years to finish.

Those are my big 4 that I noticed during this process. If any of it doesn’t make sense, let me know and I’ll try to clarify.
__________________
Amanda Moore
Virtual Assistant
VagabondetteVA Blog
    #2 (permalink)  
Old 05-12-2008
JKVirtualOffice's Avatar
Resident Member
Company name: JK Virtual Office Resources
 
Join Date: Mar 2008
Location: Oregon
Posts: 1,309
Blog Entries: 5
Send a message via Yahoo to JKVirtualOffice
Default Re: On responding to RFPs
All good points, Amanda.

Thanks for sharing as it seems like relevant information for all of us.
__________________
Kimberly
Facebook Marketing Magic!
    #3 (permalink)  
Old 05-12-2008
VBP's Avatar
VBP VBP is offline
Active Member
Company name: Virtual Business Partners
Virtual Assistant Blog: Goal Setting to Get Results
 
Join Date: Aug 2007
Location: Woodridge, IL
Posts: 858
Send a message via Yahoo to VBP Send a message via Skype™ to VBP
Default Re: On responding to RFPs
Great refresher! It's exiciting to be able to respond to RFPs and sometimes we get so focused on ourselves that we forget what the requester has asked for! In a past life, I used to have to coodinate, type, assemble and review RFP requests for services totaling $500K - $1M. Making sure all points were responded to was hte most tedious thing, but as Amanda said, one miss and your out!
__________________
Doreen R. Patrick, MVA, ACS, CIVA
www.virtualbusinesspartners.net
    #4 (permalink)  
Old 05-12-2008
Tess's Avatar
Senior Member
Company name: Codehead, LLP
Latest blog post: SEO Q&A
 
Join Date: Apr 2007
Location: Portland, OR
Posts: 9,131
Blog Entries: 3
Default Re: On responding to RFPs
Great points Amanda, excellent reference for anyone preparing to respond to an RFP. Following directions (as specified by the potential client) is *crucial*. Thanks for posting this!
__________________
Create a welcome packet for new clients with this guide and free templates!

(Available in PDF and Kindle versions)
    #5 (permalink)  
Old 05-12-2008
Junior Member
 
Join Date: Apr 2008
Location: Currently in Portland, OR
Posts: 417
Send a message via Yahoo to VagabondetteVA Send a message via Skype™ to VagabondetteVA
Default Re: On responding to RFPs
Doreen, I used to do the same. I was always happy when the RFP was in electronic format because I could read through and delete everything that wasn't a requirement for the submission and I'd end up with a checklist to use when responding.

This, unfortunately, wasn't anywhere near a $1M contract, but it was still business.
__________________
Amanda Moore
Virtual Assistant
VagabondetteVA Blog
    #6 (permalink)  
Old 05-12-2008
Contributing Member
 
Join Date: May 2008
Posts: 72
Default Re: On responding to RFPs
I'm new, so could someone please explain what "RFP" means. Thanks!
    #7 (permalink)  
Old 05-12-2008
Junior Member
 
Join Date: Apr 2008
Location: Currently in Portland, OR
Posts: 417
Send a message via Yahoo to VagabondetteVA Send a message via Skype™ to VagabondetteVA
Default Re: On responding to RFPs
Request For Proposal. It's what many companies will send out when they want people to bid on a project.
__________________
Amanda Moore
Virtual Assistant
VagabondetteVA Blog
    #8 (permalink)  
Old 05-12-2008
Contributing Member
 
Join Date: May 2008
Posts: 72
Default Re: On responding to RFPs
Thanks Amanda...I thought it was "Request For (?)" But couldn't figure out the P. Makes sense. Thank you.
    #9 (permalink)  
Old 05-12-2008
vainparadise's Avatar
Resident Member
Company name: A Virtual Assistant in Paradise
 
Join Date: Oct 2007
Location: Florida
Posts: 1,854
Blog Entries: 1
Send a message via Skype™ to vainparadise
Default Re: On responding to RFPs
Thanks for posting this Amanda! I alone this week have had 2 emails regarding how to submit a RFP.
__________________
Dawn Riley
A Virtual Assistant in Paradise
Our business is about making yours better
    #10 (permalink)  
Old 05-12-2008
Contributing Member
Company name: DAILY ADMINISTRATION
 
Join Date: Feb 2008
Location: Midwest
Posts: 58
Default Re: On responding to RFPs
Great points Amanda. Especially the dollar amount with international clients. ~Carla
Closed Thread

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
How to respond to RFPs (request for proposal) Tess General Client Relations 13 05-03-2011 12:15 PM
Responding to a Inquiry EditingEtc General Client Relations 3 04-23-2008 11:13 AM
Responding to freelance job openings? Write Associate General Marketing and Networking 6 02-25-2008 06:59 PM


All times are GMT -4. The time now is 01:15 AM.

International Virtual Assistants Association
Project Management for Virtual Assistants
Work from Home | Become A Virtual Assistant
Virtual Assistant Directory
Affordable Logo Design
Virtual Assistant Contracts
Virtual Assistant Forums Advertising

© Virtual Assistant Forums 2012
All content and images are protected under copyright law and may not be reproduced in any way without express written consent.