General Client Relations

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Old 07-02-2008
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Default Referral System?
Not sure if this is the correct place to post this but do any of you have a referral system in place for your current clients? I've heard this term used before and I'm interested in learning more yet I have no idea how to begin something like this. I couldn't find anything in the forum sorry if I'm posting something already been talked about. Thank you so much!
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Old 07-02-2008
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Default Re: Referral System?
Hi Janice
I don't really have an official 'system' in place although we always, always thank clients in one way or another for referrals - either financially (a relative discount on services/invoices) or via tangible goods and gifts. It just depends on the circumstances. I do know there are quite a few VAs here who do have actual programs in place so surely others will pitch in as well.

In the meantime, here are a few other threads you might find useful/interesting

Client Referrals

Referral "gifts"?

And an archived podcast called 10 steps to Building a Winning Referral Engine (absolutely worth listening to!)
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Old 07-02-2008
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Default Re: Referral System?
I need to improve my searching skills! Thanks again Tess! You're the best!
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Old 07-04-2008
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Default Re: Referral System?
I have a referral system. When a client refers, once that new client signs a contract and sends a check, the client who referred gets one free hour of service. It's been working so far.

Sue Canfield
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Old 07-04-2008
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Default Re: Referral System?
Thanks! I love to hear what works for others!
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