General Client Relations

Discuss virtual assistant / client relations, ideal clients, and more.

Forum Sponsor (Advertise with us)
Reply
 
Thread Tools Display Modes
    #1 (permalink)  
Old 04-21-2008
JacksonAO's Avatar
Contributing Member
 
Join Date: Mar 2008
Location: Jackson, MI
Posts: 235
Default Potential Client has Typos - how to use as marketing tool?
I have a meeting next week with a potential client and I found several typos on their website. I'm trying to decide how or if I should bring this up and how to use this to my advantage? Ie: I did notice..... on your website and you can correct that by doing this ....

As a demonstrative of my qualifications.
__________________
Sarah Bernstein
Jackson Administrative Outsourcing

www.jacksonao.com
Reply With Quote
    #2 (permalink)  
Old 04-21-2008
Kerans VA's Avatar
Active Member
Company name: Kerans Virtual Assistance
 
Join Date: Nov 2007
Location: DeWinton, Alberta
Posts: 691
Send a message via Skype™ to Kerans VA
Default Re: Potential Client has Typos - how to use as marketing tool?
Hi Sarah,

I would suggest that you tactfully point out the typos. I have done this several times for both clients and potential clients and have always received a positive response welcoming the input. If there are numerous typos I usually point out one or two and then suggest to the client that, for their benefit and in order to appear as professional as possible and for a small fee, you may review their site for any other errors. You could also just do it for free, something I have also done. The important thing to remember is to do it in a positive manner and in such a way as to not offend them.

Good luck!
__________________
Kate V. Kerans
Kerans Virtual Assistance
Reply With Quote
    #3 (permalink)  
Old 04-21-2008
JacksonAO's Avatar
Contributing Member
 
Join Date: Mar 2008
Location: Jackson, MI
Posts: 235
Default Re: Potential Client has Typos - how to use as marketing tool?
the site is very short, it took me about 7 minutes to read it and find the several typos... i'd probably just do it for free in the initial meeting. but i just have to find a tactful way to approach it. Good to know someone else has had the same experience!!! thank you
__________________
Sarah Bernstein
Jackson Administrative Outsourcing

www.jacksonao.com
Reply With Quote
    #4 (permalink)  
Old 04-21-2008
vainparadise's Avatar
Resident Member
Company name: A Virtual Assistant in Paradise
 
Join Date: Oct 2007
Location: Florida
Posts: 1,854
Blog Entries: 1
Send a message via Skype™ to vainparadise
Default Re: Potential Client has Typos - how to use as marketing tool?
I always point out typos to people. I for one would want someone to tell me if there is a typo on my website. As Kate put it, just tactfully advise them of the errors.
__________________
Dawn Riley
A Virtual Assistant in Paradise
Our business is about making yours better
Reply With Quote
    #5 (permalink)  
Old 04-21-2008
Tess's Avatar
Senior Member
Company name: Codehead, LLP
Latest blog post: SEO Q&A
 
Join Date: Apr 2007
Location: Portland, OR
Posts: 9,131
Blog Entries: 3
Default Re: Potential Client has Typos - how to use as marketing tool?
I think this can be a great way of showcasing your potential editorial skills, highlighting your great eye for detail and proving yourself useful before the client has even contracted with you! I completely agree with everyone else that tactfully letting the client know is totally reasonable.
__________________
Create a welcome packet for new clients with this guide and free templates!

(Available in PDF and Kindle versions)
Reply With Quote
    #6 (permalink)  
Old 07-22-2008
alainafrederick
Guest
 
Posts: n/a
Default Re: Potential Client has Typos - how to use as marketing tool?
Great question! I recently pointed out errors to a friend- now I am trying to figure out to bring it back up on how I can help them in the future since it's after-the-fact
Reply With Quote
    #7 (permalink)  
Old 07-24-2008
New Member
 
Join Date: Jul 2008
Location: Johannesburg, South Africa
Posts: 42
Send a message via Yahoo to Theresia Send a message via Skype™ to Theresia
Re: Potential Client has Typos - how to use as marketing tool?
That is great!!

I always, as a habit, look at my friends' websites, and advise them of typos.

Some of them now insist that I go through their info, before they update it.

This is a great added service for clients
Reply With Quote
    #8 (permalink)  
Old 07-23-2010
Contributing Member
 
Join Date: Jun 2010
Location: Austin, TX
Posts: 53
Default Re: Potential Client has Typos - how to use as marketing tool?
I recently did a project for a client reviewing his entire Web site for spelling, grammar, etc. I often find mistakes on Web sites I visit and think that there is a market for that service. The big question is how to approach the company without being offensive.
__________________
Sherri Beck CPS/CAP
www.topkoalat.com
Reply With Quote
    #9 (permalink)  
Old 07-24-2010
New Member
 
Join Date: Jul 2010
Posts: 18
Default Re: Potential Client has Typos - how to use as marketing tool?
I'd point out that we all have typos, and our eyes often don't see our typos because our brains expect to see what we just wrote. So having someone else go through to catch the typos is ideal!
Reply With Quote
    #10 (permalink)  
Old 07-24-2010
ClassicConcierge's Avatar
Contributing Member
Company name: Classic Exec
 
Join Date: May 2010
Location: New Mexico
Posts: 59
Blog Entries: 1
Send a message via Skype™ to ClassicConcierge
Default Re: Potential Client has Typos - how to use as marketing tool?
I would like to hear how others actually approach it - a Chamber of Commerce recruiter signed me up and their Linkedin is full of typos. I am not sure how to approach him without seeming like I am being critical.
__________________
Classic Exec
Your Virtual Administrative Consultantwww.classicexec.com
Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
Client Analyzer tool from Freelance Switch Tess General Client Relations 1 03-26-2008 03:18 PM
The Perfect Potential Client Phone Call bsetc General Client Relations 2 03-15-2008 02:45 AM
Potential client information request... Ask Viki! General Client Relations 5 02-25-2008 12:42 PM
Potential Client Agnes General Client Relations 13 11-30-2007 10:27 PM


All times are GMT -4. The time now is 01:12 AM.

International Virtual Assistants Association
Project Management for Virtual Assistants
Work from Home | Become A Virtual Assistant
Virtual Assistant Directory
Affordable WordPress Themes
Create a Professional New Client Welcome Packet
Virtual Assistant Forums Advertising

© Virtual Assistant Forums 2012
All content and images are protected under copyright law and may not be reproduced in any way without express written consent.