Virtual Assistant Directory
"I truly love the closeness and openness of this site compared to others. You do not have to be afraid to ask a question."
Rebecka - Virtual Business Services
Go Back   Virtual Assistant Forums | Virtual Assistant Network > CLIENT RELATIONS > General Client Relations
Register Events VA Directory B2B PARTNERS RFPs Features Chat Groups Blogs Search Today's Posts Mark Forums Read

General Client Relations Post here for advice and general discussion about client relations; finding and contracting ideal clients, maintaining long term working relationships, etc.

Bookmark this page to: del.icio.us Digg Furl StumbleUpon Technorati Yahoo! My Web Google Bookmarks Windows Live Netscape reddit BlinkList Newsvine ma.gnolia Tailrank
Search the forums:
Reply
 
Thread Tools Display Modes
  #1 (permalink)  
Old 09-07-2008
KC Virtual Solutions's Avatar
Junior Member
Company name: KC Virtual Solutions
Virtual Cairns: Typealyze that blog!
VA Feedback: (0)
 
Join Date: Aug 2008
Location: Sunderland (North East)Uk
Posts: 269
Default Obtaining signatures on booking forms

I'm sure this has been raised 100's of times, but I can't find anything

Those of you who work with your clients mainly via email, what is your procedure when obtaining "real" signatures to confim the work carried out?

Im just trying to put together a comprehensive terms and conditions (more in depth than that on my website), however I'm not really sure how to deal with this one.

I know a lot of Va's send out actual documentation to return and sign prior to work, but is this the general way of working? or is it just overlooked and that an email confirming "yes" is taken as the ok to go ahead with the work?
__________________
Kels

www.kellycairns.co.uk
Reply With Quote
  #2 (permalink)  
Old 09-07-2008
ciboney's Avatar
Active Member
Company name: Ciboney Virtual Solutions
VA Feedback: (2)
 
Join Date: Nov 2007
Location: Grenada, USA
Posts: 601
Send a message via Yahoo to ciboney Send a message via Skype™ to ciboney
Default Re: Obtaining signatures on booking forms

Hi Kelly
I don't have a system in place that allows clients to provide me with 'real' signatures to confirm the work was carried out. Most time the client will just send an email to confirm.
I'm sure others will pitch in here. I'd be curious to see the other responses.
__________________
Carlana Charles - Ciboney Virtual Solutions
Web: http://ciboneyvirtual.com Blog:http://ciboneyvirtual.com/blog
Reply With Quote
  #3 (permalink)  
Old 09-07-2008
Cathy's Avatar
Contributing Member
Company name: Reay Solutions
VA Feedback: (0)
 
Join Date: Sep 2008
Location: Pennsylvania
Posts: 84
Default Re: Obtaining signatures on booking forms

I do not begin work until i have a signed contract listing all terms and conditions of the project. The client can either fax or mail the signed copy back

i hope this answers your question
Reply With Quote
  #4 (permalink)  
Old 09-07-2008
AwesomeAssistant's Avatar
Junior Member
Company name: Awesome Assistant
VA Feedback: (0)
 
Join Date: Jul 2008
Location: Roseville, California
Posts: 432
Default Re: Obtaining signatures on booking forms

I've recently started using Echo Sign which allows for an e-signature. It's all virtual, no paperwork to be printed, mailed, or faxed. You can sign up for a limited free account and an e-signature is as binding as a physical one. Check it out!
__________________
Sue L Canfield
AwesomeAssistant.info
My Blog
Reply With Quote
  #5 (permalink)  
Old 09-07-2008
Contributing Member
VA Feedback: (0)
 
Join Date: Feb 2008
Location: Washington, DC
Posts: 89
Send a message via MSN to Administrative Data Services Send a message via Yahoo to Administrative Data Services Send a message via Skype™ to Administrative Data Services
Default Re: Obtaining signatures on booking forms

I agree with Sue, I use Echosign also. It works and it's great!
__________________
Julian Johns
Administrative Data Services
Reply With Quote
  #6 (permalink)  
Old 09-07-2008
Rebecka Melson's Avatar
Resident Member
Company name: Virtual Business Services
VA Feedback: (4)
 
Join Date: Sep 2007
Location: Oklahoma, USA
Posts: 1,129
Send a message via Skype™ to Rebecka Melson
Default Re: Obtaining signatures on booking forms

It depends on the client. Most clients I either contract with via email either by the content of the email or by emailing them a contract and letting them return it to me however they choose.

With some of my larger clients I include an original contract with the welcome kit I send with a pre-addressed stamped envelope for them to sign and return it to me.
__________________
Rebecka Melson ~ Virtual Business Services
Reply With Quote
  #7 (permalink)  
Old 09-07-2008
JKVirtualOffice's Avatar
Resident Member
Company name: JK Virtual Office Resources
VA Feedback: (4)
 
Join Date: Mar 2008
Location: Oregon
Posts: 1,123
Blog Entries: 5
Send a message via Yahoo to JKVirtualOffice
Default Re: Obtaining signatures on booking forms

I use EchoSign as well. It works great. Easy, quick and official.
__________________
Kimberly
Social Media Specialist
Reply With Quote
  #8 (permalink)  
Old 09-08-2008
Maria's Avatar
Junior Member
Company name: Quick Link Virtual Assistant Services
VA Feedback: (1)
 
Join Date: Dec 2007
Location: Toronto
Posts: 350
Send a message via MSN to Maria Send a message via Yahoo to Maria Send a message via Skype™ to Maria
Default Re: Obtaining signatures on booking forms

I also recommend Echo sign. I just started using it. Its quick & easy.
__________________
Maria Quick Link Virtual Assistant Services
www.getquicklink.com
Let Quick Link be your link to today's virtual world
Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
Electronic Signatures w/ EchoSign - free online program for rec'ving client signature! Maria Software 13 04-26-2009 08:50 PM
Online Appointment Booking JKVirtualOffice Project Management 9 07-15-2008 01:13 AM
Client booking form - anyone use one & willing to share? equipbiz New Client Best Practices 5 03-15-2008 06:43 AM


All times are GMT -4. The time now is 11:10 AM.
Fantastic Facebook Pages
Project Management for Virtual Assistants
Virtual Assistant Directory
Virtual Assistant Forums Advertising
Virtual Assistant Forums Advertising
[Click here to read our reviews.]
Virtual Assistant Interview
VAF Community:
KathyCrofoot.com Mars Virtual Assistant THVA Trish CandyBeauchamp Ladycharliy PrestigeVirtualServices moretime_cassi dcaissie AuntieSherri obvusa VAF Admin realitygirl EcoOfficeGals LVS Services mzwizard jenwild virtualassistantcentral gabby mlvirtualassist MaryH bluegreenoffice
[Click here to join!]
Virtual Assistant Forums Interview
Virtual Assistant Forums Advertising
Australian Virtual Assistants
Business Directory
Virtual Assistant Forums Advertising
Virtual Assistant Forums Advertising
[Click here to read our reviews.]
Virtual Assistant Forums Advertising

© Virtual Assistant Forums 2010
All content and images are protected under copyright law and may not be reproduced in any way without express written consent.